We have had this chair several years now and it's in our library. Gets sat in a few times as year. It is already pretty threadbare. I would have expected at least slightly better upholstery. Stylewise, they chair was very nice, but this is disappointing.
The chair is a excellent piece of furniture, but I was very disappointed in the customer service I received. 4 screws were missing and when I called to request them, I was told to go to the hardware store. At no point was I told we will send them to you. I ended my online shopping with Overstock and buy everything from Wayfair.com.
Cutest chair ever but quality just not apparent. Arm keeps breaking (first time was w/i 4 months of purchase), and we are now going to have to have it pro repaired...sigh. the ratings were low when i purchased so knew there was a possibility. I am still using it and it still looks good tho, maybe they should just lower the price as the quality is low. I may buy another if that happens!