You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I received the chandelier in a timely manner. The apperence of the product looked like the product on line. It is an attractive light fixture, however it was missing many of the parts. It was disappointing to get the fixture, hire an electrician to install it and not have all the necessary parts.
I received the 3 light mini very quickly. I'm very pleased it was easy to assemble. Looks great except for the dust on the inside of the main glass. I believe someone else posted about that as well so it seems to be a consistent thing. Overall a very good buy!
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