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Neato Robotics XV-21 Pet and Allergy Automatic Vacuum Cleaner

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ITEM# 14668447
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    Neato Robotics XV-21 Pet and Allergy Automatic Vacuum Cleaner
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    ¹ The minimum payment due shown reflects the amount due if your previous balance is zero. If your previous balance is not zero, see your Credit Card Agreement for additional information regarding the minimum payment due. The estimated monthly payment was calculated using the following assumptions: payments are made each period; no debt cancellation or suspension agreement applies to the Account; no taxes or ancillary charges are or will be added to the Account; goods or services are delivered on a single date; and you are not currently and will not become delinquent on the Account. Purchase must be made using the Overstock Store Credit Card.

    ² Interest will be charged to your account (at the variable Purchase APR) from the purchase date if the purchase balance is not paid in full within the promotional period or if you make a late payment. Minimum monthly payments are required for this plan during the promotional period. Required minimum purchase of < $249 for the 6 month plan, $499 for the 12 month plan, $1199 for the 18 month plan, and $1799 for the 24 month plan. Overstock Store Credit Card accounts are offered by Comenity Capital Bank who determines qualifications for credit and promotion eligibility. At no time will the minimum payment due be less than $25. Standard variable Purchase APR of 26.99%, based on the Prime Rate. Minimum Interest Charge is $2.00, per credit plan. Subject to credit approval and availability. Account must be in good standing at time of transaction.

    † Promotional financing available with Overstock Store Credit Card Accounts offered by Comenity Capital Bank who determines qualifications for credit and promotion eligibility. Subject to credit approval and availability. Account must be in good standing at time of transaction. Minimum purchase and minimum monthly payments are required. Minimum purchase of $249 required for 6 months special financing plan, minimum purchase of $499 required for 12 month special financing plan, minimum purchase of $1499 required for 18 month special financing plan, and minimum purchase of $1999 required for 24 month special financing plan when financing plan is selected at checkout.

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    ‡ Standard variable Purchase APR of 26.99%, based on the Prime Rate. Minimum Interest charge is $2.00 per credit plan.

    Details

    ITEM#: 14668447

    Unlike other major robotic vacuum cleaners, which randomly travel around a room, the Neato robotic vacuum scans rooms in a full 360-degree circle with the help of a laser range finder, and then it vacuums in straight lines until the area is clean. The Neato uses an algorithm which allows it to map each room being vacuumed while it is efficiently completing its vacuuming task. All Neato robotic Vacuums are able to locate its charging base and charge itself if the battery is running low. If the robot is used to vacuum a very large area which cannot be covered in one battery charge, the robot is able to re-charge itself, and then resume cleaning in the exact spot where it left off the previous session. The Neato also has sensors which prevent it from falling down stairs.

    • Material: Plastic, electronic components
    • Dimensions: 13 inches x 12.5 inches x 4 inches
    • Weight: 13 pounds
    • Includes: Neato XV-21 Pet and allergy automatic vacuum, charging base, boundary marker
    • Features: Powerful cleaning system specially designed for pet owners and allergy sufferers
    • Scuff-free navigation
    • Self-docking to re-power
    • Power/batteries: Self-docking rechargeable
    • High performance vacuum removes all kinds of dirt and cleans all floors: carpets, rugs, hardwood, laminates, tile, and stone
    • Schedule automatic cleanings while you're away via simple user interface
    • Automatically returns to charging base when vacuuming is concluded
    • Cord reach: Cordless

    Specs

    Features
    Type Bagless, Cordless, Portable, Robotic
    Lifestyle For Allergy Sufferers, For Pet Owners
    Assembly Assembled
    Color Blue, Off-White
    Dimensions See description
    Warranty 1 year Limited Manufacturer
    Model Number XV-21
    Country of Origin China

    Customer Reviews


    5 Stars
    7
    4 Stars
    3
    3 Stars
    3
    2 Stars
    1
    1 Stars
    4
    • Most Helpful

    • Vacuum works.

      The Vacuum appears to clean, but gets disoriented very easily. It cannot find its docking station readily. More often than not I have to take it to get charged. Construction seems to be sound, but intelligence is lacking.

      Read More
    • Great product, lasts almost 2 years.

      I love my vacuum: it cleans the floors more regularly than I would on my own (though it leaves a little dust by the walls, which is easily fixed - though one of their more expensive models has a side brush for this), and its cute (when you bump it from its charger, it waddles back and forth toward it). After it has run, my hardwood floor looks noticeably shiny (not from polishing, just from picking up a half-week of dust and dirt). The vacuum does take some wear and tear after 2 years, and is slowly having more difficulty finding its charger port (solution: run it more often). It got something in one of its wheels and asurion took care of it quickly (they have a fast return). My only real issue with the product is that the battery connection has become loose. If I pick it up and move it for a "house cleaning" of a different room, then it might just run for a minute and then think it needs charge. If it was a battery issue, then a mere **** would fix it. But sitting at the charger for a minute makes it realize it still has a full charge and it starts running again (in "house clean" mode); hence a loose connection. Asurion failed to fix it with the wheel, and I've now been waiting 2 weeks for my second UPS shipping label while playing phone tag with the technician who looked at it last time (I've been accidentally hung up on during a 5 minute hold, without a call back; I've left a message explaining the issue without a call back, etc). Asking me to call back once is fine, but 2 weeks...? It feels like Asurion is stalling until after my 2 year protection plan is expired, or that they have some sort of "1 repair per customer" policy. In summary, I recommend the product but not the protection plan. If you can find a good protection plan elsewhere, then it would go nicely with the aging of the product.

      Read More
    • Terrible product

      Product was wonderful for the 1st 3 months. After that it quit working. It is supposed to have a 1 year warranty, but I haven't had much luck with product support. After emailing a couple of times, they finally sent me a replacement part, which didn't make it work. Our emails went on for several months and I finally told them I wanted a working unit or my money back. They will not give me my money back, and if I want a refurbished unit, I have to pay the cost to send the product back. I don't think they would have offered a refurbished unit if I wouldn't have insisted. So hears the bottom line, it worked for 3 months, I purchased a brand new product and I can get a refurbished product if I am willing to pay the shipping cost!!!! DON'T WASTE YOUR MONEY!!!!

      Read More
    • Most Recent

    • M Lee

      Used EVERYDAY. Loved not vacuuming everyday. ran out of battery. won't charge now.

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    • Does not last long

      It was great for about 3 months then the sensor stopped working and it would only work with books piled on top of it.

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    • Disappointing Neato, wasted money

      This product is not worth taking much time to write about. I paid nearly $$$ for it. I carefully researched to find the one automatic vacuum cleaner that was actually a vacuum at the time. One competitor was just an automated whisk broom type of system, and the other brand used the equivalent of a replaceable pad to pick up and hold dirt. I figured the vacuum should do the job of picking up pet hairs better. It worked for maybe 15 runs and did a fair job of picking up loose dirt in my ceramic tiled kitchen, which is large. But then, it would no longer run. Kept saying it needed to return to the charging station, where it sits today, idle, about three years later. Internet searching yielded the information that my model of this product is belt based, not gear driven. There is a part that others have had replaced under warranty by Neato, and that makes the product run for a few more times, then it fails again. All along, you are likely to void the warranty if you fiddle with the item in the wrong manner, but the replacement part involves a rather intricate procedure, so you have no choice but to fiddle with it. A great disappointment to me, and a total waste of $$$ that I could use otherwise.

      Read More

    Questions & Answers

    Get your product questions answered right here.
    Guidelines
    • Does it pick up tracking from the cat's litter box?

      Guidelines
      • Hello Lisa H, this removes all kinds of dirt and debris. Thanks for shopping with us!

    • Why did you choose this product?

      Guidelines
      • I have owned a Neato for about 4 yrs now, and it is a WONDERFUL vacuum, but it has done it's job and is tired.... Time for a new one, wouldn't try anything different because I have been sooo satisfied with my current one!

      • it wasn't $500 and the Neato mapping system looks better than the roomba random system.

      • To help alleviate pet hair and dust from my home on a more regular basis.

      • I search and discovered that it is #1 product on a market.

      Read more Read less
    • can u bid lower price? $ 150.00 get today

      Guidelines
      • Hello Junebug#1, I hope your day is going well. Thank you for the bid, but the price is the going rate at this time. Thank you for shopping with us.

    • what about corners in a room

      Guidelines
      • Hello teachlosan, this vacuum cleaner is designed to work in corners of a room. Thank you for shopping with us! A.C.

    • How is it emptied?

      Guidelines
      • Thank you for your inquiry regarding emptying the Neato Robotics Vacuum Cleaner. You would remove the dust bin from the top. I have included a link that explains it a lot better than I could. http://www.neatorobotics.com/blog/answer-center/how-do-you-empty-the-dirt-out-of-the-neato/. I hope this answer helps you.

    • Is this a re-furbished iem

      Guidelines

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