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Showing 1-5 of 5 reviews for this product
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Neato Vacuum
 from MT,  Nov 8, 2012

I'm on my second Vacuum, the customer service for Neato is second to none. The vacuum works great, some issues from going to wood floor to high rug. There are times when the vacuum cannot find its way back to the base.

  • How did the color on site compare with the actual product? perfect
  • How accurate was the on site description of the product? very accurate
  • Would you recommend this to a friend? Yes
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I'm so lazy
 from Cincinnati, Ohio,  Apr 4, 2013

This thing vacuums my entire house each day at 6:30pm. I have 2 dogs and a Himalayan so pet hair is a big problem in my house. Not anymore. Buying it is the smartest decision I've made in awhile. It doesn't get up close to the walls very good and sometimes gets caught up on a stray sock or caught under the entertainment center but it is SO worth it not to walk through the house and have a pound of pet hair on your socks. Or to have to manually vacuum the entire house every single day. WHAT A TIME SAVER!!! I LOVE IT!

  • How did the color on site compare with the actual product? Color doesn't really matter with this product.
  • Please tell us about the quality of the product. Durable. Easy to clean.
  • How accurate was the on site description of the product? Good enough for me to drop money on it.
  • Would you recommend this to a friend? Yes
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Neato Robotics XV-11
 from Jacksonville, FL,  Jun 8, 2013

Daughter has a new model but I purchased the refurbished Neato XV-11. Overall I'm very pleased with results, it certainly picks up a lot of grit and dog hair. Switches easily from hardwood floor to floor rugs (with fringes) has only tangled once with long fringes. Easy to program. Possibly due to fact it's refurbished is noisier than my daughter's and sometimes gets confused with directions which is only reason for grading of Good instead of Excellent.

  • How did the color on site compare with the actual product? N/A
  • Please tell us about the quality of the product. Seems quite sturdy
  • How accurate was the on site description of the product? Accurate
  • Would you recommend this to a friend? Yes
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THE BEST PURCHASE I'VE EVER MADE IN MY LIFE!
 from Cleveland, MN,  May 16, 2013

I purchased the product for my home, My wife does not vacuum often enough for my Allergy's? Boy does this Vacuum cleans under beds and furniture. Amazed at the dust and hair it picks up! I'm sleeping like a baby .Allergy Relief at last. BUD54

  • How did the color on site compare with the actual product? VERY ACCURATE.
  • Please tell us about the quality of the product. VERY WELL BUILT,
  • How accurate was the on site description of the product? VERY GOOD
  • Would you recommend this to a friend? Yes
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RobotVac
 from NC,  Mar 15, 2013

So far, this product is functioning for us. It's programmed to vacuum a specific room frequently and usually it does so. A couple of times it has abandoned cleaning and as it is not always observed at work, not sure why. I have not expanded its scheduled cleaning to the rest of the house as there are too many 'barriers' in place. I've tried it on 'spot clean' for thick hall runners and had to restart it numerous times to get the whole thing vacuumed. I would like to see a larger 'spot clean' program as currently it's about a 4x6 area.

  • How did the color on site compare with the actual product? same
  • Please tell us about the quality of the product. so far, 8 on a scale of 10. Concerned about sustained performance as have friends who were disappointed in theirs.
  • How accurate was the on site description of the product? Pretty accurate
  • Would you recommend this to a friend? Yes
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