A fantastic desk for your home office and ready to stand double duty as a hallway occasional table, this white pedestal desk features a drop-down keyboard tray and plenty of storage space including five roomy drawers and a CPU compartment....more
in addition to above, the directions were poorly written. I have put together many pieces of inexpensive furniture before, and I'm quite handy so I was able to fix the problems, but at this price I shouldn't have to. I will never buy this tope of product through your site again.
How did the color on site compare with the actual product? fine
Please tell us about the quality of the product. poor, parts did not line up well; one piece was missing 7 holes and affliated locking assembly; drawer slide arrived broken
How accurate was the on site description of the product? accurate
This was the perfect size and color for what I wanted. It was a bit difficult to put together and get the drawers aligned, but is fine now. I changed the drawer pulls to match the ones I have on my office built-ins and it helps add richness.
How did the color on site compare with the actual product? Perfect
Please tell us about the quality of the product. Quality was off in a couple of spots, but all in all, nice little desk
How accurate was the on site description of the product? Right on
When assembling, buyer needs to know that the cam holes in 2 places on both pedestals (left & right) do not align and must be drilled out to make the pieces fit. Files will not go across but sideways in the drawer. Keyboard tray is not wide enough to hold mouse and keyboard so you have to decide where you will position each. This was a biggee for me and had I paid attention to the size of the keyboard drawer, I may not have chosen this desk. But that was my mistake. Given the width of the desk which is the only size my room would accommodate, I should have figured it out and didn't. Product was damaged by UPS but Customer Service was OUTSTANDING and had a new one shipped out the same day. The instructions were missing from the box but we called the manufacturer and they sent a pdf file within minutes so we could proceed with assembly. The smell of the paint is overpowering especially in a small room, but I left the drawers open everynight and after about 2 weeks, it is beginning to dissipate. Overall I was pleased with the product and outstanding customer service. I am happy with my purchase.
This desk comes with very confusing directions. Must read very carefully and look at the pictures to understand how to build it. And the holes that were provided to put the drawers together were very very tiny, so we had to use a drill in order to make the holes bigger. Basically, they were marked but not drilled at all, so make sure you have a drill if you want to put this item together. A couple of the pieces were also a little damaged. You can put it together eventually, but it is a bit frustrating. It looks really pretty though once you do get done putting it all together. But for the money you spend and the amount of work you have to do, I would try to find something else and consider this desk as a last resort.
I saw the reviews on this desk mentioning that some of the holes didn't line up so I contacted overstock customer service about it. They said it had only happened to a few customers quite a while back and all issues had been fixed. That was incorrect and dismays me in using overstock going forward. The desk itself looks very good when put together, but it took quite a bit of time. The directions were off in some places and very hard to read. The worst part, there were no predrilled holes for the drawers, only indentations of where you should supposedly put the screws through. First off, trying to screw those in with just a screw driver would have taken forever, you need a drill. Secondly, the indentations weren't even the right places. I put one drawer together and it was crooked. Another one I put wouldn't even close because the lip would hit the top of the desk. I had to take them back apart, measure them properly, and drill new holes for it to work. This isn't what you would expect when you pay this much for a desk. Even after that the drawers are not completely smooth in operation. The worst one is the keyboard drawer, which there isn't even much you can do to fix it if you are handy due to the positioning of the parts around it. It gets very tight. We went with this desk due to it's look matching the rest of our furniture, but if you can find an alternative, I'd recommend you do so.
The bottom draw is a file cabinet but does not hold a standard size paper so what do you suggest is used to hold folders? Why are there notches in the draw if you don't supply the holders?bac196038 on Jul 4, 2014Please enter a valid question.Answer This Question
Hello bac196038, with the Naples White Finish Pedestal Desk, the holders should come with the drawer. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Jul 9, 2014
Hi 02161958, thank you for your inquiry. We are unable to disclose the manufacturer of some of our products; however, Overstock.com stands behind every product we sell. When necessary we can contact suppliers if a product issue arises. We apologize for the inconvenience. overstockcustomercare1 on Jun 26, 2014
Is the back of this desk finished as well. Thinking of facing into the room.dldrew104 on May 8, 2014Please enter a valid question.Answer This Question
Hello dldrew! The desk is finished all the way around. The backside is finished to look exactly like the side panel. Thanks for shopping with us! -Amanda Poverstockcustomercare2 on May 23, 2014
Thank you for your question amanda2308. The measurements of the CPU cupboard are: 20 ½ inches d x 18 ¼ inches h x 12 inches w. Have a great day. overstockcustomercare1 on Oct 16, 2013
If you read the customer reviews, there is clearly a problem with quality control regarding the holes for the screws lining up. Has this been addressed or do we have to re-drill holes?momshopper123 on Sep 2, 2013Please enter a valid question.Answer This Question
You will not have to re drill the holes.
Thank you for shopping with us! overstockcustomercare1 on Sep 11, 2013
It says the color is Rich White. I will be putting it in a room with other white furniture. Is it a true white or more of an antique white?scrappygirl6 on Mar 3, 2013Please enter a valid question.Answer This Question
Thank you for your question on this beautiful desk. The white looks more true white than antique white to me. Please keep in mind, due to the difference of monitor colors, some colors may vary slightly. We try to represent all colors accurately. Please refer to the text above for a description of the colors shown in the photo.overstockcustomercare1 on Mar 6, 2013
What does the back side of the desk look like? I don't want to set the desk up against a wall but have it where the back of the desk is visible.losethew8 on Dec 5, 2012Please enter a valid question.Answer This Question
The desk is finished all the way around. The backside is finished to look exactly like the side panel. overstockcustomercare1 on Dec 10, 2012
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