Napa White Nightstand

The first nightstand I rec'd was damaged at the factory. The drawer was stuck on the diagonal w/the box the came in cramed into the drawer, plus dent on the front edge of the top. Also, the stablier for the drawer was cracked and only one screw had been installed, when I finally dislodged the drawer found the other screw which belong at the end of the stabilizer.There was no visable damage to the carton or the packaging. The O's CS was excellent and sent out a replacement ASAP. In the meantime the dresser was delivered and I was very leary of even opening it, but it was in excellent shape. The replacement nightstand arrived in excellent condition also. Someone at the factory was not having a good day to shove that drawer in like that.

• How did the color on site compare with the actual product? accurate
• Please tell us about the quality of the product. good
• How accurate was the on site description of the product? accurate

The nightstand was damaged when I received it even though it appeared to be packaged well. I called customer service and the rep asked that I repackage the item and take it to the UPS store. I told the rep that the item is fully assembled and quite heavy. Plus, I didn't have a box large enough to fit a nightstand - the original box was not useable. He then offered to ship another nightstand at no charge and to file a damaged-in-transit claim with UPS. I received another nightstand, but didn't open it right away because we were in the midst of a move. I finally opened the box a few weeks ago and found the drawer in pieces and the top side deeply scratched. What are the chances of getting two damaged nightstands? Don't think I will be ordering furniture from Overstock again even though I have my eye on a few of things. It's too much trouble to return large items. UPS never came to investigate the claim.

• How did the color on site compare with the actual product? Matched
• Please tell us about the quality of the product. Good
• How accurate was the on site description of the product? Very

I was looking for an off-white nightstand to match a metal bed. From the other reviews I knew it was antique white, not white as stated in the title. This nightstand is nice for the money. Mine arrived with a crack in the paint in the right rear corner of the top, which appears to cover a crack in the MDF top itself, as though something heavy had been set on that corner before it was painted. Since it is near the back, it isn't noticeable after I placed a lamp and other things on the table. There are other minor flaws in the paint on one side they are not visible in the room. It's still better-built than anything you could find for the same price in a furniture store. Very easy to assemble; the sturdy bun-style legs simply had to be screwed on. They were packed inside the drawer, and this fact was well-marked on the packaging.

• How did the color on site compare with the actual product? Compared well with photo but not with description (it is antique white, not white)

Very sturdy, well-made nightstand - and very heavy. Economical price considering how good the quality is. Extremely well packaged for shipping. Bought the entire set for lake house.

• How did the color on site compare with the actual product? accurate color
• Please tell us about the quality of the product. Excellent
• How accurate was the on site description of the product? accurate