I have never ordered furniture online, unseen before but I was very impressed with the quality, color and design. I have been driving around looking at furniture stores but could not find exactly what I wanted. These night stands are slightly taller and that is a plus. I like the one drawer and openness of the bottom compartment as I have several books and magazines I keep there. I was also very impressed with the shipping and delivery of the product. It came un-damaged and in a timely manner. I will definitely order furniture again from Overstock.com.
I am really impressed by the quality of this nightstand. It is heavy and came fully assembled. The color has a very slightly creamy touch but still goes well with our white bed.
The nightstand was damaged when I received it even though it appeared to be packaged well. I called customer service and the rep asked that I repackage the item and take it to the UPS store. I told the rep that the item is fully assembled and quite heavy. Plus, I didn't have a box large enough to fit a nightstand - the original box was not useable. He then offered to ship another nightstand at no charge and to file a damaged-in-transit claim with UPS. I received another nightstand, but didn't open it right away because we were in the midst of a move. I finally opened the box a few weeks ago and found the drawer in pieces and the top side deeply scratched. What are the chances of getting two damaged nightstands? Don't think I will be ordering furniture from Overstock again even though I have my eye on a few of things. It's too much trouble to return large items. UPS never came to investigate the claim.
I purchased 2 of these nightstands after searching high and low for something made of WOOD, (not partical board) that wouldn't break the bank. They are large, heavy, quality wood stands. The color is accurately described. The only complaint is that the drawer on one of them was not put together properly and there is no way to take it out..my husband has 'fixed' it, but, we're not sure why this would have passed inspection by the manufacturer..these are made in Vietnam..would have preferred to purchase something made in the USA. Overall happy with the purchase.
the small tacks /staples almost missed the wood in the back of the drawer. the heavy hardware box was put in the thin drawer. the right rear of the drawer is separated/broken apart and the drawer does not come all the way out. we are going to try to fix it because i dont want the hassle of returning it, although we might have to return it.
Looks awesome by my bed.The only thing was that the items that were in the drawer was hard to get out so we could put the spools on the bottom of the nightstand.
Ordered two, shipped on time and packaging was excellent. No damage to either night stand. We love them!
My only "complaint" is that the legs are "stuffed" into the drawer, making them difficult to remove. This actually cause one drawer, which had not been glued, to partially separate on one side. My husband was able to fix this using furniture glue. The night stands are beautiful, roomy and everything I wanted.
After reading only good or bad reviews I waiting for this nightstand with trepidation. My fear was non founded. The nightstand arrived 3 days early and excellent shape. The quality was a 9 compared to the American Signature nightstand my wife purchased which I rate a 10 but this product is robust and fits the bed I purchased from Havertys well without the swollen price. Highly recommend.
I was so please with the quality, and beauty of the nightstand. The price was reasonable for the quality and rich look, I feel that I have made a good investment.
Usually leaves our warehouse in 1-2 business days. *
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