This was a total nightmare experience. The product description was for a Napa California King canopy bed. The product that arrived to my home, once assembled, was the width of a California King and the length of a King. This was discov ered when the mattress company arrived with my California King mattress. Overstock asked us to disassemble the bed and ship it back and they will ship a King. The California King bedding I ordered from Overstock will now not fit the new King properly and neither will the California King sheets that I purchased from somewhere else and already washed. Overstock's mistake has been very expensive for me. Beyond the sheets, I had to pay someone to assemble and disassemble the bed, and will not have to pay to assemble the new bed. Not sure yet as to the penalty fees from the mattress company to address the non-deliverable mattress and to reorder a different one. So very dissapointing.
We LOVE this bed. I've been eyeing it on Overstock for several years and finally made the purchase.The Napa Canopy Bed is a great piece of architecture in our bedroom and looks like a high-end piece of furniture. If you're considering this purchase, do it. You'll be very happy with your decision.
- How did the color on site compare with the actual product? Color was exactly as on the site.
- Please tell us about the quality of the product. Great quality; looks like a much more expensive piece of furniture
- How accurate was the on site description of the product? Accurate description.
This bed is beautiful, and sturdy. I love the way it looks in our new master bedroom. With all that said, I have three complaints. The first is a BIG one - the specialized hex tool that is sent for assembly needs to be a better quality, or Overstock needs to send at least two in each bed tool kit. Ours stripped with about 25% of the bed assembled. We tried to buy another at Lowes, but they didn't carry anything like it. We tried using a small hex we had, and you were only able to turn it about an inch at a time given the way the bolts are in inset into the wood (at an angle that requires a very long hex tool). In total it took us probably 3 hours to assemble because of this. Our saving grace was that we ordered a dresser from Overstock that used the same hex tool, so we shared that tool for both projects. The second complaint is that the rail supports are a little flimsy - one was split upon arrival. I think stronger supports and/or a couple of extra would make a big difference in feeling like you wouldn't crash through to the floor (we held our breath the first two nights as we heard creaks from below when we moved in the bed). We set the supports where the instructions told us to, but when my husband sat at the end of the bed, the mattress and box spring tipped down! We moved the supports around and it got a little better, but two additional supports would help a lot. Last compaint, we cleaned the headboard with Pledge furniture polish, and it left swirl marks in the wood. (Hope these go away!) All of that said, the bed is beautiful, and we love the height.
I looked tirelessly for a black canopy bed in the furniture stores with no success and saw a few online but I was leery purchasing such a large item without seeing it in person. We needed a new bed ASAP because we did some bed shuffling at our house since my son graduated to the big boy twin in the guest room, which would be getting our queen sized bed. I was worried it wouldn't be black, because we wanted to keep our existing bedroom furniture, but the color was perfect! It is black, not espresso or another dark brown. I can not attest to the assembly because my husband put it together without my help, but I heard no complaints when he was done, and it only took a couple of hours. I thought the headboard not being one solid piece all the way across would bother me, but its actually a nice feature. It is so dramatic in our room, the lines are modern, and its just perfect! I do wish the price was a bit less, but for the quality and look, it is worth it.
This bed is very well made and sturdy and looks just as pictured. It centers our entire bedroom which was rather large and now really helps fill up the space without being bulky. We did have to put a cover over our box spring because part of it is visible above the wood frame. However a true bed skirt is not needed. You could use a sheet tucked over it to keep the lines clean and match the style as 1 option. If you think the bed looks nice in the picture, then you will not be disappointed.
I never order furniture from online but I was pleasantly surprised when my Napa Canopy King Bed came. Shipping was very quick and the furniture pieces were all in perfect condition. Very easy assembly. I found the same bed, same manufacturer for alot more. Would highly recommend it to others.
Delivery of our furniture included white glove service. When the guys open the packing, we noticed the headboard had a significant crack. I dreaded having to deal with Overstock Customer Service, however once I contacted them, they were very pleasant and apologetic and shipped out a replacement immediately. We were absolutely thrilled with the service! My husband and I assembled the bed pretty quickly and we love the look and quality. I shopped for a loooong time to find a contemporary canopy king bed that is not a platform and under $1k. This bed is everything we wanted!
- How did the color on site compare with the actual product? Exactly as described.
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Accurate
Once we got the bed assembled, we absolutely love it. However, assembly was a pain as only one allen wrench is provided AND due to the way the holes are aligned you can only make a quarter turn at a time. Thankfully, we had the correct drill bit and were able to make it work that way. The bed is beautiful and sturdy.
We just assembled this bed today. It is very well made, solid wood posts and solid construction. Takes a few hours to assemble, not difficult though. It is such a beautiful statement piece and costs a fraction of other competitors' canopy beds. Definitely pleased with it. Overstock delivered quickly.
We could not be happier with this purchase. Was delivered as promised, on time and straight in the apartment. Beautiful, solid and better quality than expected for the price. My only complaint is it was very time consuming to put together, because of the design. But very sturdy and beautiful!
I purchased this bed after I got tired of our queen size bed. This bed has been sturdy thus far, my husband put it together in about 4-5 hours. He is about 350 lbs and me 150 lbs so we added extra wooden slats at the bottom of the bed, only 6 months in and I am very pleased. I would just hate to know what to do with it in terms of disassembly when we move.
The bed is beautiful and VERY sturdy. Looks just like a picture. The reason it's not 5 stars is 1) you'll need to supply your own tools. it's a pain to put together because they didn't do pocket screws so the assembly isn't difficult but it's time consuming. def. a 2-person job. The tool supplied is crap and was stripped in about 5 seconds. once together though, no issues 2) We had to add extra supports on the bottom to support the box spring. With the supplied ones, it was very flimsy.
I would have given it 5 stars but as others have said the support for bed frame is not that great! I contacted overstock and they says they would help me but they sent me a link of support frames but after buying a bed who wants to spend more money on that! So hopefully the bed doesn't fall thru it's been good so far .Besides the bed frame support the bed is gorgeous and very modern. It looks good with and without curtains. The curtains I have now look great and give it a tropical getaway resort look. But I did not put the curtains thru the poles nor did I check to see if they for I just draped the curtains n tied it. Overall this bed is great and I got it when it was at the lowest sale price as prices seem to change on this site.
We have been looking for a modern-style canopy bed for a couple of years and finally took a chance on this one. So glad we did! It went together relatively easily with two people (and using my own tools). You do have to give the parts a bit of a nudge with a hammer and padded block as the fit is tight, but I expected that as this is a step or three above *quality. The posts and base are all solid wood and the finish is a nice satin black and was flawless. Overall, we could not be happier and it saved us substantially over the Pottery Barn model we were leaning towards. Easy 5 stars...