This is a lovely fireplace - we bought back in Dec while we were building our house, we just moved in and started unpacking it for assembly and saw that a very front piece was broken - chatted with Arthur and he confirmed in a matter of minutes that they would ship the replacement piece in 2-5 business days - wahooo!!! Overstock rocks!
I really like the solid wood it is made of. I love the style and the glo fuel flame in it is great. I like the flame better than my gas fireplace in my living room. Would recommend getting the flame snuffer as it is hard to use the can lids to exstingish the flame.
Purchased the fireplace for our living room. Fits nicely between 2 windows. We painted cream color and " built in " the mantle to our existing woodwork. The mantle height is realistic enough to a real fireplace to give us the look we wanted ( 42") . The top came damaged and the wonderful Customer Service people at Overstock came to the rescue and promptly located a replacement which arrived in perfect condition. The color is almost black pretty much true to the photo. I am adding a standing antique fire screen in front to add even more ambience. The real flame gel has an awesome crackle I also purchased a few more ceramic logs on line to add a more realistic coverage of the gel cans. The fuel burned for 3 hours there is a bit of smell from the gel but nothing that would stop me from using them. They smell ab it like Sterno. The flames are a very nice size. All in all I could not be happier with this purchase !
I am overall satisfied with my fireplace. I have always wanted one. I love the height & size of it. Easily put together. My only problem was delivery. I was expecting it on 12/21 before going out of town & it went to another address out of state. I did not receive it till 12/24....thankfully before Christmas. When it arrived there were a couple of dents (chips). Customer Service was nice enough to take care of it.
- How did the color on site compare with the actual product? on target
- Please tell us about the quality of the product. Good Quality
- How accurate was the on site description of the product? Exactly