Product came in three boxes. Putting together was a big problem due to assembly parts not doing what they are suppose to do. The camlocks would not lock in when you turned them. Instructions could be better, but the main thing we returned kitchen island was the quality of the product. The island top was the best part. Overstock walk us through the steps to return the product. I thank them for that. .
This island arrives in many heavy boxes. It took about 3.5 hours to put together. The screws to attach the top to the base were missing. A trip to hardware store was needed. Once fully assembled, it was discovered that there were several (23) holes in the top like a nail had been used. I didn't like it at first, but it gave it a weathered look. After about 3 weeks of use, the two faces to the drawers stopped lining up as to where you had to lift up on the drawer for it to close. Then the drawer faces fell off. Now the doors are starting to shift. I wish I could send it back and get another one without having to put another one together! I've gone back and forth with customer service. It is very attractive for the money...just not fully satisfied with its construction.
I needed something extra in my kitchen and it is the right size. The extra storage is great and lift up leaf makes for great extra countertop space when needed. It looks like the picture. Two pieces arrived damaged but replacements were shipped within a couple days. It does take a couple people to put together.
One piece was broke and I had to glue it together and piece that the door hinge is attached to is split. The bag of hardware was short 12 screws which I went to the local hardware and purchased. It took about 3 hours to put together. After having put all parts on the floor to assemble, I had to leave them there until the next day because I had to wait for the glue to dry on the piece that was broken. The directions were easy to follow.
I had been looking for an island to fit my small kitchen and low and behold overstock came through. The island looks like a fine piece of furniture in the kitchen, it is able to hold a bread-maker, crockpot, toaster and mixer with room to spare. The black wood is very consistent throughout. The wood top is very good quality. The directions were well written and all parts included. How long does it take to put together? Plan on at least 2 hours with two people (maybe because we took a few coffee breaks). I do have to say that one small part was broken due to shipping and overstock was able to contact the company have the part shipped without any questions or problems. I now have complete faith in overstock to resolve any potential issues.
- How did the color on site compare with the actual product? the distressed black wood is perfect. The wood top is a little darker than expected but is perfectly fine, very rich looking.
- Please tell us about the quality of the product. good quality, the base is very sturdy and the top is high quality
- How accurate was the on site description of the product? Good description. I had wished overstock showed me a photo of the cabinets opened, I had to search elsewhere to find that info.
We are very happy with this item. Have bought through overstock many many times. didn't use the island part as we already have an island in our kitchen. Just wanted a black accent to finish off our kitchen and needed a little more cupboards. The top is very nice, but they filled a couple of scratches with filler and showed a little bit. I am pretty fussy so I used a little black paint & small paint brush to fix it. Looks great now and no one can tell it was there. My Husband couldn't see it to begin with and thought it was ok the way it was. Will need help moving the boxes to put together. Would not recommend it to single woman unless she is very strong. Great quality!!!
- How did the color on site compare with the actual product? goodlookd like the picture
- Please tell us about the quality of the product. good quality but very heavy
- How accurate was the on site description of the product? said it was assembled but came in three boxes, that was disappointing