I love this fireplace and it looks awesom in my living room. Heats up the room very quickly as well. I use it nightly without the heat just to watch the life like fire. Be prepard though, it comes in many pices.
- How did the color on site compare with the actual product? Perfect
- Please tell us about the quality of the product. Execellent Quality, very high end. Very happpy.
- How accurate was the on site description of the product? Perfect.
To preface, I would have rated 5 stars if not for the aggravation as explained in the following. The heavy package arrived quickly, but upon opening, several components were damaged. Sending photos to customer service, an entire second shipment was dispatched and received within days. Unfortunately, again, several components were damaged. Accumulating undamaged components from both packages, and taking inventory, I was still unable to assemble the unit due to duplicated component damage. After a third package was received with only those components necessary to replace the needed parts, I was finally able to assemble the unit. It is beautiful and warms the room nicely. Now I need to repackage the left over components and tape up the boxes so that UPS can pick them up to return to the vendor. It was a very aggravating and disappointing experience, but customer service did resolve the issues quickly. The fireplace is a wonderful accent to our home.
- How did the color on site compare with the actual product? yes
Love this console. My only problem was it had a red tint in the expresso color - more of a reddish brown than chocolate brown. I just sanded it a bit and added a couple of coats of ebony stain and it looks great. The fireplace is really cool and it heats an entire room - this is in a casita area that's about 20 x 20. It heats the whole room and looks really nice.
It took some time for me to get this together and, because it is so heavy, I had to have help getting it upright and into place. As stated on site, it was shipped in two boxes (delivered the same day but different times). It is a beautiful piece of furniture, perfect for the new TV and the fireplace looks good and gives off plenty of heat for my room. I am satisfied with the way i t looks but I miss the storage I had in my old media cabinet.,
- How did the color on site compare with the actual product? color match was good
- Please tell us about the quality of the product. Cabinet is very heavy and the quality of the wood is very good.
- How accurate was the on site description of the product? Product description on site was accurate.