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The picture shows this as predominantly polished brass with some platinum/silver accents. The predominant color is in fact *platinum*, with only the following parts in polished brass: the tip of the shower handle, the diverter knob on the tub spout, a small ring at the back of the tub spout, the ring/cover at the rear of the shower arm, and the spray adjustment knob on the shower head itself. It's essentially the same as the chrome model with polished brass accents-- just a duller finish. It's still a good value, and it includes the valve. Unfortunately, I was looking for something predominantly polished brass in appearance; still not sure whether I can use it or will need to return it.
I am sure this would be a good review if what we received was what was pictured when the item was ordered and what I see pictured above on this page. We wanted a brass tub/shower/faucet with nickle accents. What was received was a nickle brass/tub/shower/faucet with minimal brass accents. Totally different than the picture and description. When I sent the request for a return back, I had hoped to be reimbursed the return shipping monies as it was not what I ordered asI explained this error in product in my letter. I was charged the over $7 for return shipping without an explanation.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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