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Not much to crow about.
 from Rushford, MN,  Dec 17, 2012

Overstock needs to find a different shipper. They have shipped seven of the desktops to me due to damage. Only one has made it unscathed. Overstock has been very helpfull in resolving any issues. As far as the quality of the desk. The screws that hold drawer slides to the bottom of the drawer are to small. Two of the small drawers,the slides fell off. We absolutely love the design of the desk. It is just lacking in quality for the price.

  • How did the color on site compare with the actual product? Good
  • Please tell us about the quality of the product. Fair to poor
  • How accurate was the on site description of the product? I would have like a top view with measurements
  • Would you recommend this to a friend? No
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Rating
the wood was marked and had chunks missing
 from montgomery il,  Apr 2, 2013

horrible quality...........................................................................................................................................................................................................................................

  • Would you recommend this to a friend? No
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Rating
A worthy purchase, outstanding service from OS.
 from jacksonville, fl,  Dec 3, 2013

Since we stopped making the good things here a long long time ago, I usually get to spend some time tidying things up that come from our economocally booming neighbors to the east. And since we as a nation have decided that it's to much like work to make things anymore I guess were stuck with it. On that note and considering the source, heres how I break it down. PROS: I am extremely happy with my purchase on both value and quality. It meets my requirements fully as a desk ensamble. The construction is very stout, all solid hardwood with thin oak veneer. Metal work welds are smooth and consistant, good quality paint finish with gold highlites. Dont freak over the little insect looking patterns on the wood tops, its the distressed oak look. Assembly and set up was easy requiring few tools. It is very attractive and functional just as it looks in the pictures but better in person. You will need a keyboard with a small footprint to have ample room for mouse in pull out keyboard drawer, or their perfect to tuck away the laptop. Other drawers are adequate but not large. Levelers on feet a plus. CONS: Shipping damage. As I said these desk are stout, packing is woefully inadequate in the corners and you may receive units with damaged desk top corners and busted drawers from being mishandled (No worries as I have found out, OS customer service is second to none in my book). Don't expect miricles people, I'm amazed the desk made it intact at all from half way around the world. Good job shippers. Some repairs on a few items such as minor spots of delaminating veener (use clear power grab and painters tap to hold while curing), misaligned drawers (adjust drawer track as drawer fronts are fixed) and a little packaging rodeo may be expected, but in the end all is well. This desk should last for years if properly cared for. My hats off to Overstock and their customer service team, way more than I expected. If you have an issue, they'll handle it pronto, guaranteed.

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  • Would you recommend this to a friend? Yes
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Rating
Absolutely terrible!!!
 from Seattle, WA,  Nov 27, 2013

If you need something right away, forget about this desk. It is so poorly packed, and there are 5 huge boxes, that there is no way in the world they will arrive not damaged. All of our desks arrived with the corners smashed, drawers broken, etc. Overstock replaced it 3 times in the row, and I mentioned every time what is the problem. But nobody cares, because the carrier will pay for a damage anyway, I guess. And in addition you will have to pay money to discard the item after 10 business days, so you will have to find a storage for at least 10 days, that's the time frame for carrier to come and inspect the item. Our garage is all stocked with boxes - 15!!! of them. It's just rediculous the way it's handled.

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  • Would you recommend this to a friend? No
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