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Package arrived without Hardware!
 from California,  Jun 21, 2014

I cannot review the actual product yet as I am unable to assemble it. The bookshelf arrived without hardware! It will now take 2 business days for them to process the order, another 3-5 business days to ship the hardware and then transportation time. I will be on vacation at that time so now it has to be shipped to another address. Let's see if the parts actually make it to the updated shipping address. The packing materials used are subpar. The box had unusual folds and is difficult to open without tearing the cardboard. This will make is very difficult to ship back to the vendor if the product needs to be returned. The individual pieces look good however the test will be whether or not the shelves are level. The styrofoam used breaks into a million tiny pieces and is now scattered all over my living room. All of this would be fine if they had just remembered to ship the hardware. I could have thrown all this crap away and tried to air out my apartment a bit to dissipate the heavy chemical odor that emanating from the furniture and packing materials. The one thing I will say is that if the unit assembles well it is definitely a good (although frustrating) buy. Very good value.

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  • Would you recommend this to a friend? No
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Not what we wanted
 from Penfield, New York,  Mar 22, 2014

The product arrived in a timely manner. The condition of the package was awful -- looked like a 2 year old had packed it. The assembly was okay but ultimately we decided that the product was way too large and didn't work in our room.

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  • Would you recommend this to a friend? No
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