I bought this... dresser based upon the large amount of really positive reviews for it. Sure I read the negative reviews as well and took them into account but figured when you pay $$$ for a dresser, what can you expect, right? Allow me to entertain your expectations for this item. I had to misleadingly rate the quality of this item as "poor" as this was the most negative rating available to me. The quality is best described as appaling!! Dresser is titled online as a wood / metal chest. This is not entirely incorrect. The door pulls, door gliders and even some of the nails and screws included with this elaborately oversized piece of firewood are in fact procured of metal!! That's it. Those metal-looking legs are actually a particle board-looking substance that have been spray painted silver on almost three of its four sides. Spray painting is, after all, complicated and a significantly precision-mandated science. How can we expect a manufacturer to hire professionals willing and able to spray paint all four sides of any given object?? It's only 2011.
I really am stumped on the "wood" part of the description. "Wood-Looking" would be much more accurate. It's particle board. It's all particle board. Of course, painted by better more-qualified spray paint professionals to cover all exterior sides. Some pre-drilled holes are covered by the wood-looking particle-board sheath of a cover, one of drawers bottom supports have broken and is now hanging down proturding into the drawer below it, one of the four leg screws has a mis-drilled hole so the supplied screw does not fit, and the drawers do not look exactly even when fully assembled correctly. I have had this dresser for about half a day now, and you read correctly, a critical piece is already broken. Have I mentioned that the glass drawers do not fit snuggly together so there is a protruding gap on the bottoms? Drawers slide out with ease at first and then seem to constantly get snagged on something when pushed back in.
Like I mentioned earlier, I did not expect a whole for an $$$ dresser, but I really did expect more than what this item has to offer. Having said all that, Overstock has been GREAT, in thoroughly impressed me with their shipping, item selection and especially customer service! I feel confident in giving Overstock.com my future business and in knowing that they are there to help, oftentimes more than most other companies, when needed.
- How did the color on site compare with the actual product? Very Close
- Please tell us about the quality of the product. Appaling
- How accurate was the on site description of the product? 50/50