We have always had great experiences with Overstock - 'til now! Product arrived in boxes, we opened and prepared to assemble. There are no instructions - only pictures and inventory of the various parts enclosed. The first chair took two hours to assemble! While we are not 'handy people' we are not idiots - but sure felt like it! Once we 'learned the hard way' the rest went OK. With three printed sentences on the order of assembly, it would have been a breeze. I question if Overstock reviews the 'instructions' from their Chinese sources? As noted, a little education would have gone a long way! Like childbirth, the pain is gone and we do like the finished product.
I love the style of this table. It looks great in my smaller dining room and I love the shelves underneath. When it was FINALLY delivered after 2 weeks, one of the boxes that had 2 chairs in it was mangled. The chairs inside were ok but all the hardware was just strewn about the box. Thankfully all the pieces except for one wood screw were there. After fighting with the table, one of the bolts was too short and I had to buy a longer one. The chairs took forever to put together!! But now I'm a pro at it ;) The color of the set is a little misleading from the pictures. It's much lighter than what it seems. It still looks beautiful even though I was looking for an almost black look. The only thing that I'm unhappy with is that the table top is extremely delicate. My boyfriend wrote me a note on the table and now it's permanetly indented on the table. At least it wasn't a hate letter! ;)
When viewing this item on the site it appeared to have a much darker wood color. Upon arrival it did not match my other furniture with the same color stain as listed on the site. The seats are extremely noisy- every time you move they make loud and unattractive noises.
I was leary to purchase this table due to reviews of others discussing the lack of directions for assembly. However, I took the chance and purchased it because I loved the size of the table and the style of the set. Once it arrived, it is exactly what I expected and it's beautiful. It's true that the directions are minimal but we took our time and put it all together in less than 2 hours. It is perfect for my smaller dining room and its a very classy, sturdy product. The only down side was the delivery of the product. Although it arrived within the alloted time frame, a company that was delivering my product called 9 days ago to tell me that my product was in and that someone would call me to schedule delivery. When you know that your product is only 1 hour away and you wait 9 days to get it, that's a little sad. However, that is not the manufacturer or Overstocks fault. I rate this product as "excellent" because I love it! I received compliments on it immediatley and it fits perfect in my home.
- How did the color on site compare with the actual product? Color on picture looks darker than the product in person.
- Please tell us about the quality of the product. Great quality
The wood is a little lighter than the picture, not much though. I did think that the padding in the chairs was dark brown, it is actually black. Weird to have black padding on brown chairs I think. Assembly I found to be pretty easy and straightforward. The overall appearance of the table is actually very nice.
- How did the color on site compare with the actual product? The actual chair padding is black leather. I thought it was brown. Was disappointed with that.
- Please tell us about the quality of the product. Overall good quality
- How accurate was the on site description of the product? The description was accurate
This is an attractive set. The chairs were not easy to assemble and it was time consuming but once you know the routine of the assembly it moves along faster. A few parts of the chairs were damaged but customer service acted quickly to send replacement parts and tried to be very accommodating. Also the chairs weren't balanced once put together and I had to add chair slides on the bottom to level them.
I love this dining room set. I have a small kitchen and this set brings elegance and comfort to my small kitchen. Delivery was quick and it took us about 2 hour to assemble the entire set, the instructions were clear and easy to follow Once again Overstock came through and made me a very happy customer..
This is a beautiful piece. It looks really good in my dining room. The wood is very pretty & I love the shelves. The chairs are comfortable. The table is a good height. I didn't have too much trouble putting it all together & I'm a 25 year old girl with little experience doing this kind of thing. Be aware it is delivered by a freight semi so you will have to make arrangements with them for delivery date & time.
I was very excited to get this for my new house to fill in some space in my front living room. Unfortunately, the first set they sent was missing some parts for the chairs. One of the table legs had stain filling the holes the screws were supposed to go in so they wouldn't screw in and the table top had a damaged corner. They were good about sending me replacement parts--but the replacement table top was worse than the original! They're sending me a third...hopefully third time's a charm (and hopefully arrives before my housewarming party...)
This dining room set looks very elegant. The construction is solid and quite steady. The chairs are sturdy as well and comfortable to sit on. The brown leather of the chair seats is quite soft and nicely textured. The table looks great in my "cozy" living room.