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Was a little worried about buying a bedroom set online. But we are very pleased with the quality and workmanship of this bedroom set. We recently bought another bed from a well known furniture store, same style as this bed. But the quality of the furniture store bed is not nearly as superior as the bed we bought from overstock.com. Plus the price was great.
I gave the product a poor rating, however, the poor rating is not on the product itself. The poor rating is entirely reflective on Overstock & the shipping company. This rating also doesn't apply to the final, local shipping company as they were very good to work with & embarressed by the incompetance of the other parties involved. I ordered this set on 1/10/11 & received on 3/9/11 after being told on 2/7/11 that I would receive by week's end. So by 2/8/11, I was completely emptied in master bedroom & awaiting delivery. Apparently the items were separated in shipment so It took an additional 2 weeks for chest & bed to catch up with nightstands. This wouldn't have been so bad, except that on 3/9 the set was delivered with the headboard only & no footboard or siderails so we still weren't complete. Delivery man knew coming in that box didn't weigh what it should have. We were then forced to wait another 4 weeks for the completed set to arrive. We were sleeping on the mattress & boxspring on the floor. Yes, we had to move them completely twice! We had many phone calls & emails to Overstock. Their answer was a $50 instore credit....are you kidding me? I spent more than that in time, energy & frustration!!!! The bedroom set is beautiful, cedar lined & looks great....however, I next time I will RUN not WALK to a local furniture store to buy. My husband didn't believe we'd ever see the footboards & siderails, so I guess we came out ok. I would never, ever buy furniture this way again. RUN, RUN, RUN AWAY! (unless you really enjoy living in chaos for 3+ months & heavy daily dose of frustration & waiting while you wonder if you threw your money away!) It didn't help our situation that the final terminal was 2&1/2 hours away & they only delivered this way on Tuesday & Wednesday so if item didn't reach final terminal by Sunday all bets were off for delivery that week. This was never explained to us by Overstock.. FYI Buyer Beware!!!
The bedroom set is very substantial and looks great set up. There was a problem with the metal slats being too long. However, my son was able to shorten them. This could pose a problem if a customer does not have access to someone who is capable of doing metal work. The side of one night stand was out of line. Again my son with a strong "whack" to that side got it in position. Yes, I would purchase the set again, but be prepared for some possible glitches that may need to be addressed.
Amazing furniture for the price. Looks stunning. Wood is solid and has beautiful grain and color. Very Happy.
The furniture looks great and is of great quality. It is well made and very sturdy.
Delivered by freight carrier. See Oversized Item Delivery Policy.
Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More details
This item cannot be shipped to Alaska or Hawaii.
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This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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