Milano Patio Armchair

The chair is as it looked. Agreed the small wrench with it doesn't work. But all in all am very pleased

Pros: Good looking, solid wood chair, just as pictured online. We added an inexpensive seat pillow. Not difficult to assemble though inserting brass assembly screws required lots of torque. .Not a task for the puny (see "Cons"). Very sturdy once assembled. Welcome addition to our patio. Good price point. Cons: The supplied Allen wrench not exact fit for head of brass assembly screws. Result was one stripped (and unusable) screw. Customer Support VERY reliable in providing OE replacement. (The assembly screw is metric and could not be replaced locally--Los Angeles!) Chair is designed with nearly vertical back so sitting isn't real comfortable. (Our other patio chairs have slightly reclined backs.) However, someone with difficulty getting in and out of chairs (back problems or somewhat immobile) may appreciate the design. Glad we bought it, nonetheless

Easy to assemble. Came very quickly. Appears good quality that will last.

While the appearance is very nice, I received the items with broken pieces that I choose to glue and re-screw instead of deal with the hassles of returning. One support piece had a large gash in it as well (shipping package looked fine) and one of the screw heads stripped during assembly.Buy with caution.