Absolutely beautiful dresser and night stands but Overstock dropped the ball on the delivery. The dresser and one night stand were dropped off in my garage on a pallet. I had to hire two men to unpack them and move them into the bedroom. These pieces weigh a lot!!! One of the nightstands was missing. I called Overstock and they sent the second nightstand within a week but UPS was going to leave it on the front step until I begged him to unpack it and help me drag it into the bedroom. I don't know what happened to their "white glove" service but it sure didn't show up with this product. However, I purchased a beautiful TV console and it was White Glove delivered to my Media room. Now I'm afraid to order the set I want for an upstairs bedroom. If UPS is the carrier, it will be my responsibility to carry it up the stairs!!!
- How did the color on site compare with the actual product? Love the color
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Perfect
I purchased a similar bedroom set a few years ago and the nightstands were damaged during a move. I had looked in a few stores for something tall enough to match that of the old set but most were much shorter and didn't match well. I hate driving around so I looked on overstock and found this set about a minute into my search. They arrived well packed and matched almost perfectly with the other pieces. It was great to find this without driving forever and to have it delivered at no additional cost. Do note, the pieces are heavy and the top slides which makes carrying it a little tricky.. We realized upon picking them up that once we committed to carrying them downstairs it was a forever deal because I can't imagine getting them back upstairs.
- How did the color on site compare with the actual product? great match
- Please tell us about the quality of the product. excellent, sturdy, well made
- How accurate was the on site description of the product? exact