Gorgeous chandelier! It looks great in our dinning room,
- How did the color on site compare with the actual product? Almost the same
- Please tell us about the quality of the product. Very elegant and classic
- How accurate was the on site description of the product? Very good
I Searched for months to find a chandelier. This is a great value. I did try to get info. from customer service by email, but when I hadn't heard back from them in 24 hrs. I decided to order it anyway. Wanted to know the total weight and make sure the crystal were glass. The price was so low, wanted to make sure what I was getting. So I took my chances and bought it. Well the arms are plastics, which really disappointed me, but the glass crystal are gorgeous. Once it was assembled its stunning. I opted not to put the crystal string between the arms, made it look too old fashion. But overall i really love it. I am constantly getting compliments.
This chandelier is only 23" wide. NOT 30" like it said in the product description. The box it was shipped in wasn't even 30" wide. I'm not sure if I'll keep it- it's nice enough but I'm very concerned that it will look ridiculously small in the room. I also had a great experience (sarcasm) with the price in the shopping cart being higher than the price on the product page. I'm still waiting on the reimbursement promised by customer services. I'm a firm believer in doing your research and making smart purchases, but that was impossible with this experience. I can't help but feel like I was deceived in some way at every step of this process. I don't relish the thought of going through a return process too.
Looks cheaply made and the silver finish looks like tin instead of polished chrome. The light arms felt like plastic instead of the advertised all crystal glass. I sent it back for a refund and ordered a less expensive one that is much better looking and higher quality.