This product was a nightmare it comes in a million pieces and took 10 hours to put together they send it completely disassembled you have to bead piece by piece without tools . There are tons of sharp edges I was cut up and bleeding by the time I was finished It is cheaply done and ridiculous . Horrible and never would recommend it unless u have a day to kill for nothing
after much consideration and shopping we chose this fixture because of it's price and design. We were so disappointed when we received it. Not because the product wasn't good, but because it was so badly packaged that the item was missing pcs, and was broken. The box was torn on all four corners, and crystals were falling out of the box, there was no bubble wrap, no packing peanuts, nothing to protect it. Our excitement for buying and receiving this item quickly turned into a big hassle. I had to spend time explaining to overstock why we were returning it, I had to tape up the package so it would not be damaged any further. I arranged with overstock for ups to pick up from my office, but instead they picked up at the house. Additionally overstock would not credit me until they received it back. What a HUGE hassle, and for that I got a measly $** credit.
This is a very nice looking chandelier once assembled, and I have gotten numerous compliments on this chandelier. It looks a lot more expensive than the price. It is more of a diamond shape on the top and bottom, while the angle from the picture makes it look like a flat top with a diamond bottom. However, it requires manual assembly of crystals for each strand (~120 strands), so assembly on this is very time-consuming and tedious. I was also missing a few crystals, but Overstock sent me the missing crystals (missing crystals were initially positioned to fall in the middle where it would be less obvious until they arrived)
This chandelier has gotten so much positive attention in my house that it is definitely a focal point. It is beautiful and look very expensive. The finished product is well worth it! However, the assembly is like no other. The pieces each come individually so you have to attach each crystal to each string and hang each string from the base. Also, the strings come very long so my husband and i had to cut each one down and make sure they're even. Finally, the one that was sent to me is in a pyramid shape whereas the picture looked flat to me. Nonetheless, it is a beautiful item once assembled!
The only reason I would not recommend this to a friend is because of the time it takes to put together. I had the fortune of having my contractor do most of it for me but what I did help him with was absurd. Additionally there were some gems missing and broken which had to be shipped out to replace. Ultimately though, the ceiling base is solid and the light when fully constructed is beautiful - no one that has seen it yet has said that they don't like it so its all a win win. Also, make sure whoever installs it is wearing gloves or something because those little fingerprints will drive you mad.
It's a beautiful piece. The delivery is fast. My only complaint is the instruction: the instruction is hard to understand. All pieces come in little pieces we have to put together. it took days to install it. A few pieces are broken, but they replaced quickly.