I am disappointed with this piece because on the website there was the Miguel for approx. $$$ and there was another one bi-cast that looked the same for only $$$. I called and was told that the one I ordered was true genuine leather and not the bi-cast one. When I received it the description/dimensions on the website for the Miguel didn't match up. It was the other one. So I paid much more for the exact same thing. The only good thing is Overstock offered to take it back or give me a credit for the difference. They were good that way!!!!
How did the color on site compare with the actual product? It was off. I was expecting more an expresso with a hint of cherry. It said marble but it appears just more a dark brown.
Please tell us about the quality of the product. I was told it was genuine leather but it was identical to one that advertised bi-cast leather.
How accurate was the on site description of the product? Not at all accurate. Dimensions were totally off.
What happens if I order this and the color and texture is not the same as pictured then? I'm trying to match a leather love seat we already have that looks very close to what's pictured. I googled using the model # you listed to check further as you suggested, and that was a deadend to find out anything more.stevenc56 on Sep 21, 2013Please enter a valid question.Answer This Question
When a product is shipped out from Overstock.com and you then receive the product and it is not right in any way such as color or material or make then we will take full responsibility and make sure that we get the wrong item returned and replaced as fast as possible at our expense. If you receive it and the reason you want to return it is because it doesn't match what you want or you don't like it then we can return it for you but we just ask you to pay the return shipping costs to us. A more full explanation of the return policy is available on each and every page of a product on Overstock.com web sight. Thank you for shopping with us.overstockcustomercare1 on Sep 25, 2013
Any way to get a material swatch for this item? We're trying to find a real leather ottoman to match a 100% leather loveseat we have.stevenc56 on Sep 16, 2013Please enter a valid question.Answer This Question
Hello stevenc56, Unfortunately we do not have fabric samples. Thank you for shopping with us. overstockcustomercare1 on Sep 20, 2013
The one question already asked is if this is in fact 100% real leather. Your answer is yes, however the only review posted states it is "bonded or bicast" leather. That is NOT real leather! You have 100+ ottomans clasiified as leather, and almost every single one is actually faux leather. These all all mis-classified as you have a "faux leather" classification.stevenc56 on Sep 15, 2013Please enter a valid question.Answer This Question
Hello stevenc56, All the information we received is that this ottoman is 100% Premium Grade Leather overall. The Model # 42006cgchmb, if you would like to check further. Thank you for shopping with us.overstockcustomercare1 on Sep 20, 2013
Is this 100% leather? I'm not wanting an ottoman that is bi-cast/bycast or bonded. Thanks.houtxhome on May 21, 2012Please enter a valid question.Answer This Question
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