We purchased this table when there were no reviews for it, solely based on the photos and dimensions. We luckily could not be more pleased with our purchase! The table looks and feels of the highest quality. It has nice subtle detailing around the edge of the table (adjoined squares of different wood grains). The chairs are also very comfortable.
I purchased the Manti dining room set a couple of months ago. It came in perfect condition. I've had my family over several times since purchasing it and they thought I got a great deal. It is heavy and sturdy, we have no complaints at all with Overstock. My husband the table and six chairs put together in no time at all, I think it was less than an hour. I have purchased several things from Overstock and have not had a complaint from any of them. I do have one complaint, it is not an Overstock complaint. It is the company or driver, He delivered the boxes to the garage door, my husband asked him to bring them in the house and he stated the garage door was as far as he could deliver them.
While this dining set is beautiful, if you're thinking of buying it you need to know that it is MDF. It's beautiful and comfortable, but not what I consider solid wood. My table arrived damaged (not in shipping, but probably in production). I contacted Overstock customer service and they were VERY helpful and quick to send a replacement table. Everything was easy to put together, but the table top is HEAVY because it's MDF. I decided to keep the table because it goes so well with the other pieces of dining room furniture I already had.
- How did the color on site compare with the actual product? Color matched exactly.
- Please tell us about the quality of the product. While the table is beautiful, it is composed of MDF.
- How accurate was the on site description of the product? The table is composed of MDF.
My first issue with this table is that the online product description is in error. The table is said to be delivered assembled, a point that is also confirmed incorrectly by a customer service representative under the product's question and answer section. The table, in fact, shows up in 4 boxes needing assembly by the customer. The second issue I had with my order was in regard to the delivery service. They set up a day for delivery one week prior (this is good), but promised to call within 48 hours to confirm delivery, which they never did (the bad). I had to take a day off from work to receive the delivery (fine). Calling the day before and then morning of the delivery day, I was begrudgingly able to get a time window from the delivery company of 11am to 2pm and was told the driver would call 1 hour out from delivery. At 2:30pm I still hadn't received a call from the driver and was told by the delivery company that the driver had been delayed at his first stop by more than 4 hours, hence we were now looking at closer to a 6pm delivery (so much for taking work off). To our surprise the product arrived assembled with damage to the box. The driver was in a super hurry because he was running so far behind schedule, preventing us from being able to do an adequate check of the product. We noted it on our invoice papers. After we accepted the product with reservation the driver left. Turns out the damage to the box did result in damage to the table top. It is also worth pointing out that this not a quality piece of furniture. Upon inspection we found that the slats in the chair back nonuniform to the point that they had to putty them into place. Further, the application of stain across the chair backs is uneven and frankly unacceptable. Who knows how the chairs actual go together because to pull everything out of the box pretty much commits you to keeping the product, since getting these things back into the box is all but impossible. Long story short is that the product is not as described (e.g. quality and state of assembly), delivery service is way below par, the product arrived damaged, and because it didn't arrive assembled there was no way to know half of the issues with it until the driver was long gone. Bad experience Overstock.
I recieved the dining set within two weeks of purchasing. I was hesitant on buying such a large ticket item online but decided to take the plunge. The condition of the dining set was perfect, except for one little chip on the table extension which was minor. The table and chairs compliment my decor and are of great quality. It looks like I paid much more for this set than I actually did. I am pleased with all my purchases on Overstock and would recommend this dining set to all.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. impressive
- How accurate was the on site description of the product? extremely accurate