I LOVE this chandelier. It is beautiful and the crystals are so sparkly and heavy. Great quality and they sent lots of extra crystals. Putting the crystals on was easy with the help of some narrow pliers. Knowing where to hang the crystals was a little tricky as the instructions are missing a few steps. We used the picture from the website and it worked out fine. Hanging the chandelier had a couple challenges. The directions were terrible but my husband figured it out on his own. It comes with a long chain/cord. We only needed 7 links so had to remove a large portion of the chain, which was somewhat challenging to remove. Very sturdy links! With all that it took less than an hour to install. (An additional 45 minutes to attach the crystals, which we did prior to installing the light.) It makes me happy every time I look at it.
So happy with this chandelier! It adds just the right touch of elegance to my small sitting room. Instructions for hanging crystals were not very clear and proved to be a challenge; had to enlarge the picture on-line to find out what I was doing wrong, and even then it was a guessing game. But it was worth the effort! Quality of crystals seems very good, and final result is a beautiful lamp!