I like this item because it doesn't look and feel like a traditional futon. It really does need two people for setup (only one person was available and it took much longer and was more difficult, but it does recommend two people, so this is our problem not the product). Personally I do find opening/closing it more difficult than a sleep sofa we had years ago. Although it wouldn't be a problem for the average person, spinal issues do impact opening/closing it for me (the mechanism works great, it is the weight and need for some leverage that I have a problem with). Again, not detracting from the item, just making note of this for others who may have physical difficulty. Perhaps with time it will "loosen" up a bit. Overall it is nice, and has been comfortable to sit and sleep on - the fabric is nice and soft, but due to having a number of cats, it will have to be covered most of the time to protect it from scratching and kneading (as would any chair or couch).