I will recommend Overstock.com and their fabulous customer service to all. This particular item was left at my doorstep by UPS and unfortunately sustained some damage in shipping. Instead of making me repack it and return it, Overstock.com issued me a refund. I am grateful for that. Now I'm just trying to figure out where to put this ottoman in my house or donate it. I don't want it with it's corner damage in the living room. Other than the blemish it received during the shipping process, the ottoman is very nice.
The body of this ottoman is beautiful!! It has the soft close hydraulic hinge which is actually very nice, especially for how fairly inexpensive this bench/ottoman was. My problem is the feet!!! They screwed on fairly easily, but after one move, two of the legs have fallen off!! The screws will not screw back onto the actual feet! It is wobbly and awful!!! It is too difficult to return, so I've just tossed in the corner..not overstocks fault...I guess I got what I paid for...or I just got a lemon. If it wasn't for the feet, this would have been an amazing ottoman for the price. It has a nice leather like feel (a bit shiny, but will dull/soften over time), since I can't get the feet to work, I have taken them off completely, and it is now a really cool dog bed!
I have owned this ottoman for one month. The quality is excellent. The well wrapped feet are a breeze to screw on. Storage: I store 6 sets of folded King sheets and they fit great with a little room between them. Super easy to clean with a quick vacuum or wipe. The hinges keep the lid open, but the lid doesn't open to a full 90 degrees. It only opens to about a 45 degree angle. This is not a problem for me, but just be aware of it's limitations. The seat is firm and rigid, but is perfect to sit on for extra seating or to slip on your shoes in the morning. Don't hesitate, excellent buy at any price.
Product matches picture, no surprises. Wonderful price and great quality. It is huge! I am 5'4" and can fit into it! Very spacious and goes really well with my decor. I have no regrets on the purchase. Plus, I took advantage of the coupons and discount emails that I receive from being subscribed to the email distribution list from Overstock.com, so I didn't even have to pay full price! The touch and feel of the faux leather is amazing. It looks very natural, works wells with my decor. What you see in the picture is what you will receive in the mail, no damage in delivery, it was well packages. Although the box was beaten up, my merchandise was in great, perfect shape!
Bought this for a Florida condo and it looks good with the color scheme and is comfortable to prop your feet on. Construction seems sturdy but we only used it for two days before heading back north. Nice to have a little storage as well
This ottoman was purchased for our living room. It brightens up the room! The upholstery quality is good and the color is lovely. It has a large storage capacity and is comfortable to sit on. Two of the legs did not attach properly and screws were loose, making the ottoman wobbly. I called customer service and they are sending out 2 replacement feet which will hopefully fix the problem. This was the first time I had to contact customer service and was pleased with the personal attention I received.
I received my bench and put it the legs on it and placed it at the end of our bed. it looks incredible, not cheap looking at all. My sister came by and fell in love with it. Just makes my room pop with the gray and black decor. I would definitely recommend, lots of storage for extra blankets and pillow.
I was wary about ordering furniture that had to match everything else it was going to be by, but the reviewers assured me that the color shown was indeed the color of the ottoman. They were exactly right! I just screwed on the legs and filled up the storage space. It now sits in my living room, exactly matching the couch and walls. Great value, great product; thanks!
We were remodeling a guest room that has a cream / off white faux leather chair in it. We wanted a storage bench to match it and took a chance and ordered this one. We held our breath when opening the box, hoping it would be a match. YAY! IT WAS! The color is a light cream / off white--not too creamy, not too white. The tufted top is classy looking and gives the bench a nice finished look. The lid has two sturdy lift rods on it that allow it to open easily and keeps it from slamming shut--a great safety feature in itself. All we had to do was screw in the legs to the bottom of the bench. The legs are heavy and are nice looking with the bench. This is a very well constructed, heavy bench with plenty of storage space inside for blankets and pillows. The order came quickly and was exactly as described. We love how it looks at the bottom of the bed and are very happy with this purchase.