Your coupon has been activated.
Coupon Activated
 
 

Product Reviews

This product can only be shipped to certain zip codes. View full details page for more information.

View Full Details
Options:

This item is out of stock.

Showing 1-2 of 2 reviews for this product
Sort Reviews By:
 
 
Rating
Wrong color (not blue) and misleading
 from Austin, TX,  Nov 29, 2012

After spending hours upon hours researching different rug types and styles for our nine month daughter, the we selected arrived. It was the wrong color (brown, tan and grey rather than blue) and had a weird white sandy type powder that was in the bag it came in and was deeply embedded in the fibers. Reading online it appears that is a sign of the glue used when tufting. Something I was trying to avoid as these rugs are considered more toxic and not suitable for babies. The fibers also seemed to be a wool blend and not 100% wool. I can't be sure of that but having seen many wool rugs, the rug seemed to have a synthetic feel. Overstock was good about agreeing to returning the rug. They scheduled a home pickup via UPS and they showed up a few days later. After waiting 3 weeks and not receiving a refund nor an email saying Overstock had received my return, I decided to call customer service. The representative was very polite and professional. He looked up my return and issued a refund within minutes. Not the easiest and quickest return experience but they did take care of it and I liked the fact they kept me on the phone while issuing the return right then and there. Just a shame I had to call and they just didn't take care of it.

  • How did the color on site compare with the actual product? Completely different. Brown, tan and grey. No blue at all.
  • Please tell us about the quality of the product. Seemed heavily manufactured and tufted (which was not mentioned in description)
  • How accurate was the on site description of the product? Not accurate. Not blue and appeared to be tufted and not loomed
Was This Review Helpful?
 
 
Rating
Colors not the same as description or picture
 from MA,  Nov 20, 2012

There is no blue in this carpet, not sure if they sent the wrong one or if the picture is wrong. It is gray, beige and brown. The quality seems ok, but the carpet was pretty dusty when we unwrapped it.

  • How did the color on site compare with the actual product? Colors were gray, brown, and beige, no blue at all. Will be returning it.
  • Please tell us about the quality of the product. Quality seems fine for the cost
  • How accurate was the on site description of the product? Wrong - colors were not the same as the picture or the description
Was This Review Helpful?
 
 
Showing 1-2 of 2 reviews for this product
Sort Reviews By:

Sponsored Links


 
People who bought this also bought