My first negative experience with Overstock after years of many purchases...
First let me say that I finally have the correct table and it is very nice, the 3 star rating comes from the poor customer service. This table first arrived EXTREMELY damaged. I honestly can't imagine how there was any oversight to allow that to be sent out. I called Customer Service (a very lengthy phone call) and they arranged to send me replacement pieces...several days later...the package arrived and I was eager to assemble my table, particularly because I had already assembled the matching end table that I'd ordered with the original. Unfortunately the parts were completely wrong, and the wood did not even match. This worried me because even if the parts were right I needed them to match the end table. Another lengthy call to Customer Service and they arranged to send an entire new table. But wait...first I had to repack and send back the damaged table. Yet another waste of my time because the table, packaging materials and box were in very poor shape (which caused the original problem). However, I complied and another several days later I finally had my table, which is very nice. I have read reviews like this before and have kind of ignored them because they don't reflect the product itself. When it actually happens though, the experience is really negative. I think Overstock could do more to make sure that this doesn't happen, but also to recognize that they should compensate or at least acknowledge the time and energy that this takes from their customers.
Super fast shipping as always!!! The picture does not do this table justice, I put it together in 35 minutes!!! I have come to the conclusion that some of the people reviewing this table are crazy. I mean, the packaging was fine and I just vacuumed the foam particles, not a big deal. The table is perfect and color is superb. Do not think about it twice get your today worth every penny!!!
I was looking for a cost effective alternative for a tv stand. I wanted to spend less that $150, have it be attractive and, possibly, have another use when we move in a couple of years. Mission accomplished with the Lewis Wood Sofa table. easy to assemble. Sturdy enough for a flat screen tv. a welcomed addition to our apartment living room! great buy!
How did the color on site compare with the actual product? true to picture
Please tell us about the quality of the product. great quality-especially for price point
How accurate was the on site description of the product? very accurate
Very excited to receive the table. Loved the color right away. Looks fantastic in my entryway. However, after my husband assembled the table (easy to do), the legs are uneven and the table wobbles. My husband cut out cardboard from the box it shipped in and placed it under two of the legs and now it doesn't wobble. Probably wouldn't wobble on carpet. May have to change the location in which we have it.
How did the color on site compare with the actual product? Color is beautiful!
Please tell us about the quality of the product. Grain is fantastic, however after putting the table together, it wobbles (legs are uneven)
How accurate was the on site description of the product? Very accurate - table is beautiful just a little dissapointed with how it wobbles once assembled
I really like my new entryway table. It looks expensive and has a high quality looking wood. It was a little tricky to put together, but didn't take too long. The way the wood was cut in one spot, required some force to fit the leg in, and you also have to first just screw everything in loosely, line everything up exactly right, then tighten the top, then the bottom. But eventually, it all worked out and I have a very nice looking piece of furniture. It looks fancy, but not too frilly. Simple and sophisticated, with a little bit of flair with the curvy legs. It is wider across than most I think, but doesn't stick out too far from the wall, if you have a narrow hallway. The color is dark and rich and smooth, with a bit of subtle grain. When my kids touch it, it leaves fingerprints behind quite easily though. I think it creates a nice first impression when someone enters your home. It has plenty of room to put a lamp, a decorative bowl with spheres, and another ornamental statue thing I have on the top level. Underneath I put a couple books and a photo frame, and a silver mirror above it on the wall. It looks amazing!
I purchased this table several weeks ago. Price was excellent & it arrived very quickly. It took me less than 30 minutes to assemble. The finish is beautiful, probably a little darker than it appears in the pictures, but I love it. It has been a nice addition to my living room. I've received a lot of compliments, everyone wants to know where I got it. I would definitely recommend this product!
Hi miji2357, thank you for your inquiry. Unfortunately we do not weight test our items. We are unable to confirm if it will hold 100 pounds and be stable. We apologize for the inconvenience. overstockcustomercare1 on Feb 7, 2014
Hi summer1733, unfortunately this item does not come with any anti topple straps or l brackets. We apologize for the inconvenience. overstockcustomercare1 on Dec 30, 2013
No, but you can buy that cheaply enough at hardware stores,jesuslovesyu on Jan 31, 2014
Where would it say if the item was a Final Sale? Is this item a final sale?rachipooh7 on Jun 25, 2013Please enter a valid question.Answer This Question
Hello, rachipooh7. Hope your day is going well. A final sale would be displayed boldly on the page. No, this item is not a final sale. Thank you for shopping with us and please feel free to contact us again with any further questions.
overstockcustomercare1 on Jul 1, 2013
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