My first negative experience with Overstock after years of many purchases...
First let me say that I finally have the correct table and it is very nice, the 3 star rating comes from the poor customer service. This table first arrived EXTREMELY damaged. I honestly can't imagine how there was any oversight to allow that to be sent out. I called Customer Service (a very lengthy phone call) and they arranged to send me replacement pieces...several days later...the package arrived and I was eager to assemble my table, particularly because I had already assembled the matching end table that I'd ordered with the original. Unfortunately the parts were completely wrong, and the wood did not even match. This worried me because even if the parts were right I needed them to match the end table. Another lengthy call to Customer Service and they arranged to send an entire new table. But wait...first I had to repack and send back the damaged table. Yet another waste of my time because the table, packaging materials and box were in very poor shape (which caused the original problem). However, I complied and another several days later I finally had my table, which is very nice. I have read reviews like this before and have kind of ignored them because they don't reflect the product itself. When it actually happens though, the experience is really negative. I think Overstock could do more to make sure that this doesn't happen, but also to recognize that they should compensate or at least acknowledge the time and energy that this takes from their customers.
Super fast shipping as always!!! The picture does not do this table justice, I put it together in 35 minutes!!! I have come to the conclusion that some of the people reviewing this table are crazy. I mean, the packaging was fine and I just vacuumed the foam particles, not a big deal. The table is perfect and color is superb. Do not think about it twice get your today worth every penny!!!
I was looking for a cost effective alternative for a tv stand. I wanted to spend less that $150, have it be attractive and, possibly, have another use when we move in a couple of years. Mission accomplished with the Lewis Wood Sofa table. easy to assemble. Sturdy enough for a flat screen tv. a welcomed addition to our apartment living room! great buy!
How did the color on site compare with the actual product? true to picture
Please tell us about the quality of the product. great quality-especially for price point
How accurate was the on site description of the product? very accurate
Very excited to receive the table. Loved the color right away. Looks fantastic in my entryway. However, after my husband assembled the table (easy to do), the legs are uneven and the table wobbles. My husband cut out cardboard from the box it shipped in and placed it under two of the legs and now it doesn't wobble. Probably wouldn't wobble on carpet. May have to change the location in which we have it.
How did the color on site compare with the actual product? Color is beautiful!
Please tell us about the quality of the product. Grain is fantastic, however after putting the table together, it wobbles (legs are uneven)
How accurate was the on site description of the product? Very accurate - table is beautiful just a little dissapointed with how it wobbles once assembled
We needed a sofa table to put behind our transitional styled sectional. It needed to look good near our dark, antique dining room furniture, and it had to have a slim profile. This table fit the bill perfectly! Looks nice with the mahogany dining room wood as well as the black brown wood in our family room. The curved legs gives it a very small footprint which was extremely important for us. It was easy to assemble, seems sturdy and though is not top quality furniture, it looks very nice. What this table lacks in quality, is more than made up in function, style and price!
Where would it say if the item was a Final Sale? Is this item a final sale?rachipooh7 on Jun 25, 2013Please enter a valid question.Answer This Question
Hello, rachipooh7. Hope your day is going well. A final sale would be displayed boldly on the page. No, this item is not a final sale. Thank you for shopping with us and please feel free to contact us again with any further questions.
overstockcustomercare1 on Jul 1, 2013
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