Lenox Butler's Pantry 16-piece Dinnerware Set
 
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Lenox Butler's Pantry 16-piece Dinnerware Set

Overall Rating Rating 4  |  21 reviews  |  Write a review
Today $179.95
$184.05 (51%) off
MSRP: $364.00
Item #: 13543904
    With this Butler's Pantry Gourmet set, you'll instantly have an exclusive and elegant dinner service for four. Scalloped rims give these casual, white dinnerware pieces from Lenox a unique look....more

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Sponsored Links What's This?
    With this Butler's Pantry Gourmet set, you'll instantly have an exclusive and elegant dinner service for four. Scalloped rims give these casual, white stoneware dinnerware pieces a unique look. The Lenox dinner wear comes in a set of 16.

    • Color: White
    • Materials: Stoneware
    • Scalloped rims
    • Care instructions: Microwave, dishwasher safe
    • Service for 4
    • Number of pieces in set: 16
    • Set includes
    • Four (4) 12-inch dinner plates
    • Four (4) 9-inch accent plates
    • Four (4) pasta bowls
    • Four (4) 14-ounce mugs
Dimensions:
12
Materials:
Stoneware
Model No:
806288
Brand: Lenox

Features

  • Color
    White
  • Style
    Casual
  • Material
    Stoneware
  • Pattern
    Solid
  • Set Include
    16 Piece
  • Shape
    Round
  • Product Features
    Dishwasher Safe
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Showing 5 most helpful reviews on this product.

  • 5 Stars 14
  • 4 Stars 1
  • 3 Stars 1
  • 2 Stars 1
  • 1 Stars 4
  • Won't Pass the Test of Time

    I purchased this set 1 1/2 years ago from a major retail chain store-the one that sponsor's the Thanksgiving Day Parade. Less than a year from purchase, there was major chipping & crazing. Very disappointed, especially after having used everyday bone china for 16 years without incident. This earthenware set looks like I have had and abused it forever. Although the Lenox warranty allows for 1/2 price replacements, the individual piece price is outrageous and there's no way they'll get any more of my money for these.

    • Would you recommend this to a friend? No
  • learn from my mistake

    Setting is beautiful if you never intend to actually use it. It cracks, chips and shows veins which stain from food and are of poor quality. I bought several sets and called Lenox to complain but they just offered the 50% replacement deal, why would I want to replace junk. Do not do it unless you plan to look at your plates and not touch.

    • How did the color on site compare with the actual product? good
    • Please tell us about the quality of the product. poor
    • How accurate was the on site description of the product? good
    • Would you recommend this to a friend? No
  • Test of Time:Fail

    I've had the set for about a year now. The plates are beautiful to look at. They are supposed to be dishwasher and microwave safe. One plate cracked in the microwave, the other as I was washing it. There are stress marks in the cups and on some of the plates. Some of the paint is coming off in small spots. I have never put them in the dishwasher. I hand wash them, yet they are not wearing well. I use them as everyday dishes. I love the color, unfortunately, I can't recommend this product. Another complaint is I thought they were made in the USA, yet when the package arrived, the packing said Made in China. That is another reason why I wouldn't recommend these dishes.

    • How did the color on site compare with the actual product? good
    • Please tell us about the quality of the product. Poor
    • How accurate was the on site description of the product? Good
    • Would you recommend this to a friend? No
  • Wonderful deal

    I ordered this as a Christmas present for my daughter, to complete the set she got as wedding gifts just a year before. This pattern was actuall discontinued so I started searching the web for some. I can tell you that it matches the pieces she received as wedding gifts to a T! You would never know which piece was bought when and from where. She was very excited to be able to complete her pattern and I loved the price. Thank you Overstock!!!!! Once you again you came through for me.

    • How did the color on site compare with the actual product? It was the same
    • Please tell us about the quality of the product. Great quality
    • How accurate was the on site description of the product? Very accurate
    • Would you recommend this to a friend? Yes
  • Lenox Butler's Pantry

    I love these dishes! When my order came the bottom dinner plate in the box was broken in half. I contacted customer service and they were very helpful! The next day one of my accent plates came out of the microwave and cracked down the middle! (They are supposed to be microwave safe.) Again I contacted customer service and they were so nice and very apologetic (even though it wasn't their fault). I have now received both the dinner plate and accent plates. I am a stickler for good customer service and quite frankly it is getting harder and harder to find. Overstock has set the bar for the way all companies should treat their customers.

    • How did the color on site compare with the actual product? Exactly
    • Please tell us about the quality of the product. Very good quality
    • How accurate was the on site description of the product? Exactly
    • Would you recommend this to a friend? Yes
View All Most Helpful Reviews
  • As was described by other unhappy purchasers

    We purchased hesitantly given the many negative reviews on both Overstock & *******; but we hoped based upon a more recent review stating a problem with the glaze was identified & fixed, that my dishes would be as they should be. I even called Overstock to ask if they had old or new inventory & was assured that if a problem such as what's been described by others arises, Overstock returns all product & insist on new. So we ordered 3 sets plus a water pitcher. Well…I returned all products. See the demonstrative photos by an ******* reviewer where he does a side-by-side of his same design dishes from years before, which demonstrate the high quality you used to be able to count on from Lenox, next to this new low quality Asian imported standard. I say stick with US made to ensure safety guidelines are adhered to and, of course consistency of product.

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    • Would you recommend this to a friend? No
    Flag

    jerryrobyn from Long Island, NY, Nov 22, 2014

  • oh sooo beautiful

    I love love love it! The set is so beautiful! The only bad thing is the dinner plate does not fit in a standard kitchen cabinet.

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    • Would you recommend this to a friend? Yes
    Flag

    linsoap from staten island, ny, Sep 24, 2014

  • Lenox Butler's Dinnerware

    The Photo looks much better than the actual product that I received. Did not like the quality. Just average.

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    • Would you recommend this to a friend? No
    Flag

    amadis from Mill Valley, California, Mar 3, 2014

  • Lenox Butler's Pantry

    These dishes are beautiful! We did not register for china for our wedding because fine china is not our style. This set is the perfect blend of elegant and casual and can be dressed up easily. I recommend this to anyone!

    • Would you recommend this to a friend? Yes
    Flag

    jocat77 from Houston, Tx, Feb 25, 2013

  • Beautiful Set and Excellent Customer Service!!!

    First of all...I do not write reviews, but I think this product and Overstock services well deserve it! I absolutely love my new dinnerware set, I got 2 to get a full 8 settings, and I have to say that they are beautiful, they gave an elegant touch to my Christmas Eve dinner. I also like how well made all the pieces are, they are sturdy, not super heavy but yet durable! I also want to mention that Overstock have a fabulous customer service, in first place I ordered this set within 3 days of Christmas, and I realize that they were not coming til after that special day, I called Overstock and explained that I had a plan for them, and they were extremely kind and help me from contacting the warehouse to expedite the package and send it right away... all the way to keep me track each day of the packages' transit. After the order arrived on time, I opened the boxes and one of the cups got broken from the shipping service (luckily I had no need of the cups for the Christmas Eve dinner)...then I contacted Overstock, and once again, they were kind, fast ...superb customer service they sent me a replacement, no questions, they solve the issue in a blink of an eye. I cannot be happier not only for the beautiful dinnerware set, but mostly because Overstock not being just a website but actual people that really want to make a difference by caring about their customers and our overall shopping experience. Thank you Overstock! and no doubt you should buy this set and become a customer at Overstock.

    • How did the color on site compare with the actual product? Just as described
    • Please tell us about the quality of the product. Sturdy and very delicate
    • How accurate was the on site description of the product? Just as described
    • Would you recommend this to a friend? Yes
    Flag

    onlythebest7 from San Luis Obispo, CA, Jan 10, 2013

View All Most Recent Reviews

Product Q&A

Ask a Question

are there serving pieces that can be purchased that match this set? minooka on Aug 2, 2013
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Answer This Question

Hello minooka, We do not have the serving pieces in our inventory for this set. Thank you for checking with us. overstockcustomercare1 on Aug 2, 2013
 
 

Is it dishwasher, microwave, and oven safe? courtney423 on Feb 3, 2013
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Answer This Question

Yes this is dishwasher,microwave and oven safe. Please let me know if you have any further question. overstockcustomercare1 on Feb 6, 2013
 
Yes, it is holding up beautifully! doctordeb1 on May 10, 2013
 
 

Is Lenox Butler's Pantry Dinnerware made in US? yulebob on Jan 5, 2013
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Answer This Question

These are made in China. overstockcustomercare1 on Jan 6, 2013
 
 

Is Lenox Butler's Pantry Dinnerware set (item#13543904)made in US yulebob on Jan 5, 2013
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Answer This Question

it is made in China overstockcustomercare1 on Jan 7, 2013
 
 

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