Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage.
More details
* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Note:
This item cannot be shipped to Alaska or Hawaii.
More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home, excluding rural routes, remote
areas not in close proximity to areas commonly serviced by freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening
phone numbers during check out so our carrier can contact you to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
More details
Before I describe what is wrong with this sofa let me say that what ever the issue Overstock has some of the BEST customer support I have experienced. They have dealt with the issue promptly and made sure that it was resolved to my setisfaction, or at least they tryied their best, thanks Overstock! The problem is that the sofa on the picture and the sofa in "details" description of it is not the same sofa AT ALL! If you order it you will recieve the one on the picture! It is NOT made in Switzerland, doesn't come in tan/brown option and does not have sinthetic leather apholstery on the platform base. The base is apholstered in thin black fabrick, it is entirely made in China, not too bad though, and the color is bluish gray. I ended up keeping it because Overstock offered me to keep it for a FRUCTION of the price listed, or, return it at their expence. I kept it. By the way it looks, its retail price can't be more than $200. I think they just listed a wrong item under the wrong description. It happens. But, Overstock A+, I will be shopping with you again!
Our Online Best Price Match means we'll match any price of our online competitors, whether you've purchased the product or not.
Have you already purchased this product from Overstock.com?
Found it Cheaper?
Did you find this product cheaper? Please fill out all fields in this form, and we will contact you in 2-4 business days to place the order at the confirmed lower price. Be sure to include your telephone number in the "Optional Message" for the quickest response. To learn more about our Online Best Price Match, click here.
;){kind=link}
