It took nearly 2 hours to assemble and required our own tools and screws to actually make it work. NO excuse for that. This was a nightmare to assemble for three reasons: 1) There were several holes that were not lined up correctly. We had to screw the back arm ourselves with a drill and screws because there was no way to use the enclosed screws w/allen wrench because the holes were misaligned. Annoying but not a total deal breaker. 2) There were no holes drilled for any of the four feet, not even any marking to show WHERE to screw them. Again, annoying but not a huge deal. 3) The instructions were terrible and failed to mention one HUGE part - to screw the back arm onto the base, you have to peel the fabric up from the bottom to access the screw holes underneath (the top is stitched but we eventually noticed that the bottom was velcro and therefore able to be pulled up). Because so many other holes were not aligned or missing altogether, we figured they forgot the put holes in the side arm fabric, so we cut through to access the holes only to discover, too late, that there was a way to pull up the fabric (and therefore we punctured the fabric unnecessarily). THAT should have been written or shown in the instructions. Thankfully that part is against the wall and not visible but we're ticked that we cut the fabric when it would have been so easy for the instructions to tell you/show you that the fabric can be pulled up from underneath.
It took over 4 hours of pure sweat to put this thing together. I felt like I was fighting the thing! One thing I wished I had was a power drill - I had to ask the handy man working on the rental to help me out. The holes did not match up and he helped me drill one of them so the screw would go in. 2 of the legs had hairline cracks in them likely when screws were put into them. I was able to arrange them in a way that is not too noticeable. There were no guides for where to screw in the legs and in 2 areas, the screws end up in thin air! The design is not good obviously as there is no possible way for you to screw all 4 corners of the leg in so I just did 3 and the legs seem stable enough. It looks nice in my living room - I do like the contemporary look and turns out even though the color is not white, but beige, it actually looks better than if I ended up with white (and much better for wear and tear since I have a 3 yr old). I would give it 4 stars for appearance but 1 star for build design. I gave 2 stars overall because I still have not recovered from my struggle. It was shear determination and stubborness on my part (not to return this thing) that got me through it!
I've been a fairly frequent customer on this website for the past several months, but most of my purchases have fallen into the categories of clothing, accessories, and housewares. This was my first furniture purchase from O.co, and I can now safely say that it will be my last. To begin with, I opened the box to find that the color of the chaise, in person, is vastly different from the color on the website. In the photo, the fabric looks solid white or off-white. In person, it is much darker, more of a light tan in color. Also, the fabric has a woven look and is very rough against the skin, which you would never guess based on the picture. Still, although it was not what I expected, I decided to go ahead and put it together anyway because I liked everything else about the contemporary style of this piece, and I figured I could always spruce it up and make it more comfortable with a soft throw blanket. Next, assembling this thing was a beast. The holes did not always line up well, and I constantly found myself having to unscrew bolts and re-screw them in in a different order to ensure that some of the bolts that were "off" would fit well enough that they could be tightened. On top of that, if you follow the instructions on where to screw in the legs, only 3 out of the 4 screws on the back two legs actually make contact with wood on the bottom of the chaise. The others hit... nothing but air. So, there was an issue with faulty design there, either with the instruction sheet or the construction itself. Finally, quality of the components is poor. 3 OUT OF 4 LEGS had huge cracks running from the top of the leg to the bottom. By the time I discovered this, I had already fiddled with the assembly for over an hour and had the rest of the chaise put together. I arranged the legs as best I could to hide the cracks and just as I finished screwing in the last leg and flipped it right side, the metal plate ATTACHED to the top of one of the wooden legs ripped off completely and the leg fell off. <SIGH> I screwed everything back in as tight as possible, but that leg still wobbles quite a bit, and I think if I shift too much while reading, I may end up on the floor. The only bright side is that I *think* customer service is going to be able to send me 3 new legs. I only hope they inspect them to ensure they're not broken before sending them out...
I live in a NYC studio with limited space. I was looking to either get a larger couch or put another piece of furniture next to my loveseat. This chaise is the perfect addition to my apartment. It has a neutral color that can have an addition of a colorful pillow. It is long enough to support my tall frame. I spend hours watching television laying in this chaise. Finally, the storage space was larger than I had imagined. I have two yoga mats, an exercise mat and all of my stretching and small weight equipment in the storage space in the chaise with space to spare. Good stuff!
We are happy with the appearance and utility of the lounge. However, the chair arrived with significant snags. Rather than deal with the hassle of returns, I was able to repair the snags to almost good as new, and we added pillows to hide any seams. Unfortunately, we've also noticed that the fabric absorbs stains dangerously well, which are not removed easily with fabric cleaner.
I purchased the chaise as an accent for my master bedroom and it worked outy perfectly it was everything i expected and more. So in love with this addition to my bedroom
This s great chair of you have a small space. It's simple. You can dress it up with a throw and some pillows for color, because the fabric is pretty bland. The hidden storage is a nice addition. One thing to note though. It's VERY firm, so if you don't like that you may find it uncomfortable. I personally like it.
If all you want is a bench to sit on occasionally and look pretty, then this is your product. That is all I wanted so I am very happy with it. It is not useful as a storage bench because it does not open up enough to allow easy access. Also, it opens from the back of the cushion which is awkward. It is also not that comfy as the seat is kind of hard, not at all plushy. You need a power tool to drill the holes. You should read the directions all the way through before starting so you understand that the legs go on the side section and not on the seat section. Overall, it's a good product for the price and I am happy with my purchase.
Good quality but not as comfortable as I thought it would be. A little stiff and I can't get relaxed.
It certainly does not worth the price. It looks and feels cheap. The fabric is not that bad but the remaining material and the stitches are of poor quality, even defective. Besides, it doesn't look sturdy, it's as if it might not carry the weight of anyone leaning on the backside of the chaise. In short, don't waste your money on it.
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