We bought FOUR of these umbrellas. They are beautiful when you get them and they seem durable, Also if you open them and leave them open, they seem fine. HOWEVER, if you open and close them every day, the cord that runs around the pulley works its way off the pulley and they will NO longer open OR close...they stay half way in the middle, NOT up and NOT down! Additionally, there is really no way to get into the pulley and put the cord back onto the runner. All 4 of our forest green umbrellas ended up having the EXACT same problem. I rated the value as poor, because paying over a hundred dollars for an item that did not even last one season is a high price to pay. We ended up sending all 4 of them back and getting replacements. Now one of the replacements has had the exact same problem. The only problem for us is that the deadline has passed to turn it back in for a replacement or a refund...not too happy!
I was nervous about buying this umbrella because I couldn't find anywhere in the description that there would be vent at the top. There is a small one. I haven't tested how secure the umbrella will be in a stiff wind. So far, so good. I did purchase a 55 pound base which appears to be adequate. The only complaints I have are: 1. The crank opener is made of plastic and I don't think it's extremely sturdy. Time will tell. 2. I can't seem to determine what position is fully open. I crank it above the tilt mechanism and that seems fine, but there should be a mark. There is a little plastic piece that serves a stop, but I feel I would be cranking too hard to get it to go that high. Overall happy with the purchase.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. Adequate
- How accurate was the on site description of the product? Fair
We like this product, although the umbrella is a little difficult to tilt--maybe just stiff newness. An initial problem has been that it tipped over with wind when tilted, even though it was anchored in a 55 lb. base and the wind wasn't all that strong. Maybe we need a heavier base?
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. Seems good so far
- How accurate was the on site description of the product? accurate