Product was lighter in color than depicted online. Material was thinner than I had hoped. Pulley system was not detailed online. Price was nothing special, about the same as a similar product at HD. Product descriptioon was vague and not well detailed but it turned out to be acceptable. The main thing I wanted to know was whether there was a tie down strap when umbrella was down since this was replacing an umbrella that was blown over because it was not tied. No detail online about this. .
- Did the color match the color displayed onsite? No
- How is the quality of the product? Acceptable
- Did the description onsite accurately describe the product? No
One thing I know about patio umbrella's is that if you want heavyweight construction and canvas fabric you better be ready to pay dearly for it. For the price, this umbrella is going to work out fine. You can't be too critical of something unless you know what the higher end stuff costs. If i get several years out of this one I'll be more than happy. I got the natural fabric and the teak pole and spokes match our teak table just right.
I had hoped this was the same umbrella I'd ordered from Overstock a few years ago. Its not. This umbrella is poorly constructed, has a thinner, weaker pole than most, and the pole is made of some sort of dark cheap looking wood. The umbrella itself, while a good size, is thin. I'm not expecting this to withstand either sun or wind for very long.
We expected better quality and the color in the picture was not close to the actual product. ou get what you pay for.Very easy and efficient return policy.
- How did the color on site compare with the actual product? It didn't.
- Please tell us about the quality of the product. Not very good.
- How accurate was the on site description of the product? Not too accurate.
I ordered this umbrella in the Antique beige and the color is rich and wonderful. I was skeptical because of the low price but I thought I would try it and if it lasted for a year I would be happy. It has been two years and I am still very pleased.
My first one arrived broken and I thought the product felt a little cheaply made. Full credit to an excellent Overstock customer service as they took it right back and sent a new one imediately.. The second one must have been made some place else as it felt a bit heavier and some of the components were made a little differently (in a good way). Also, we ordered the Tuscan Orange color and the first one that came was a little bit bright, but the second one has a much nicer, darker tone. Overall, for the price the item looks really good and should last a while.