Called the company and they said we couldn't get the washers that were not in the package. They said to return it to overstock, but their return policy is to return it unopened . Couldn't do that....pissed! Will not be buying anything else from overstocked!
I was so pleased when I ordered the product and I was informed of the products arrival. Overall experienced with this company is very professional. I am already recommending the company to my friends and how great it is.
- How did the color on site compare with the actual product? inexpensive, Durable and easy to install
- Please tell us about the quality of the product. inexpensive, Durable and easy to install
- How accurate was the on site description of the product? Very accurate and the price is right
The product, although it appeared to be the same on your website, is very different. The washers are cheap plastic, and are easily distorted when even little pressure is applied when tightening. I had a licensed, experienced plumber install faucet, and even he could not do anything about the new faucet, which leaks! Poor quality can never overcome a lower price! I am really disappointed with my purchase.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. very poor; made in China. Original faucet made in US
- How accurate was the on site description of the product? not very