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I spoke to 4 or 5 customer service reps who didn't seem able to get UPS to pick up the first return, then couldn't get the warehouse to provide a new rotating prong for the second one so that I wouldn't have to rummage through broken glass in the first shipment to see if that one had a prong I could use. It did. Then I was offered a $25.00 compensation fee for all my trouble just before the third one arrived on my doorstep. I finally spoke with L.J. who competently did what had to be done to get UPS to pick up the 3rd delivery while I finally got the first one out to the curb for our spring cleanup week. (I am almost 71, female and single) Some of it was LG's lack of backing up their product and some of it was service reps who gave compassionate lip service. I am rid of the 2 extra ovens now but never saw the money compensation offered to me by XXXXX. L. J ROCKS!!!!!!!!!
This microwave is good looking, solid and large. It was less expensive than in the local discount store.
I have not read the manual (I guess that's recommended, but I never do) so I'm sure there will be other features I can brag about, but for now I can say I love the 30 second button and the up/down arrows that change the time by 10 second increments. Warms up food UBER fast. What took 30 sec. in our old one takes 15 in this one. When they say "refurbished" that literally means anything from used a little to never taken out of the box, and ours didn't even have a fingerprint! Well done, O.
love my microwave - it melts frozen steak and cooks popcorn it warms upo food real good i luv it!!
This is actually my second microwave. The first one had its wires crossed and had to be returned and relaced. Overstock handled the problem quickly with both courtesy and understanding. Had my replacement microwave in just afew days in the middle of December! This microwve has a lot of features I have yet to use. But it's easy to operate and has a very large capacity. I looked for months to find something similar and Overstock offered the best item at the best price.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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