The rice cooker is a good cooker if it wasn't for the poor teflon coating on the inside of the bowl. If the coating was more durable and lasted more than a few years, I would've given it at least a 4 star rating. Just prepare to buy a new one after a few years due to peeling of the teflon coating. I've never had any issues with coating coming up in other Japanese branded rice cookers that my other family members had for over 10 years.
We have toddlers and this peeling of the coating represents some serious health hazards as it can come off and be mixed into the food you're trying to cook.
We tried calling Krups customer service and they basically said tough luck, you're SOL since it's been out of warranty which is only 1 year. I would've expected more both in quality/durability and customer service from a company like Krups.
I'll be buying the tried and true Japanese branded rice cooker from now on after this bad experience.
If you only use this occasionally, you might not run into any issues but for someone that eats rice as a daily food staple, just be prepared to buy a new unit after a couple years.
I have only cooked rice in the rice and steamer and the rice cooks perfect every time. I love the way it stays hot after it is done. Had a party here shortly after receving the cooker and the rice stayed hot all through the evening for people to come back and refill their plate.
How did the color on site compare with the actual product? fine
Please tell us about the quality of the product. I have been very pleased with the quality of the cooker,
How accurate was the on site description of the product? right on
This is my second Overstock purchase. I am very pleased with this rice cooker! It even comed with a recipe book that has some great recipes. We use this cooker at least 4 times a week. We even cooked our oatmeal for breakfast in it. Excellent product, couldn't be more pleased. Matches beautifully with our stainless steel kitchen.
Did the color match the color displayed onsite? Yes
How is the quality of the product? Excellent
Did the description onsite accurately describe the product? Yes
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