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Serious Durability Issues...
 from Chicago, IL,  Dec 2, 2013

The rice cooker is a good cooker if it wasn't for the poor teflon coating on the inside of the bowl. If the coating was more durable and lasted more than a few years, I would've given it at least a 4 star rating. Just prepare to buy a new one after a few years due to peeling of the teflon coating. I've never had any issues with coating coming up in other Japanese branded rice cookers that my other family members had for over 10 years. We have toddlers and this peeling of the coating represents some serious health hazards as it can come off and be mixed into the food you're trying to cook. We tried calling Krups customer service and they basically said tough luck, you're SOL since it's been out of warranty which is only 1 year. I would've expected more both in quality/durability and customer service from a company like Krups. I'll be buying the tried and true Japanese branded rice cooker from now on after this bad experience. If you only use this occasionally, you might not run into any issues but for someone that eats rice as a daily food staple, just be prepared to buy a new unit after a couple years.

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  • Would you recommend this to a friend? No
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Krups Rice Cooker and Steamer
 from Southern Oregon,  Oct 10, 2011

I have only cooked rice in the rice and steamer and the rice cooks perfect every time. I love the way it stays hot after it is done. Had a party here shortly after receving the cooker and the rice stayed hot all through the evening for people to come back and refill their plate.

  • How did the color on site compare with the actual product? fine
  • Please tell us about the quality of the product. I have been very pleased with the quality of the cooker,
  • How accurate was the on site description of the product? right on
  • Would you recommend this to a friend? Yes
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Love this cooker!
 from Florida,  Jun 24, 2011

This is my second Overstock purchase. I am very pleased with this rice cooker! It even comed with a recipe book that has some great recipes. We use this cooker at least 4 times a week. We even cooked our oatmeal for breakfast in it. Excellent product, couldn't be more pleased. Matches beautifully with our stainless steel kitchen.

  • Did the color match the color displayed onsite? Yes
  • How is the quality of the product? Excellent
  • Did the description onsite accurately describe the product? Yes
  • Would you recommend this to a friend? Yes
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Nice multipurpose product
 from Plattsburgh NY,  May 6, 2011

Like the product and it works well for a multifunctional product. Steamer seems a bit slow however so you have to set the timer for a bit longer. Once you get that worked out all seems well.

  • Would you recommend this to a friend? Yes
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Good for the price
 from winthrop ny,  Apr 4, 2010

Quality is great.Efficient and simple to use. So far very happy with the product.

  • Would you recommend this to a friend? Yes
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