Krups FBC213 Digital Convection Toaster Oven

Rating 3.7 Overall Rating

12 reviews

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Brief Description

Item#: 11923228

Digital convection toaster oven is a must have
Update your kitchen with this 1.5-cubic-foot warmer
Appliance offers even heating from 150 to 450 degrees

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Digital convection toaster oven is a must have
Update your kitchen with this 1.5-cubic-foot warmer
Appliance offers even heating from 150 to 450 degrees
Non-stick interior LCD control panel
Digital clock and timer
Auto shut-off
Cool-touch handle
Non-stick bake pan, broiling tray, and thermal-resistant tongs included
High-speed quartz heating system for added control
Quartz heating element in the top and bottom of the oven
Powered at the full 1600 watts to maximize the effect of radiant heat
Defrost function uses the convection fan only and gently and evenly defrosts food without producing hot spots
6-slice toaster oven has temperature controls in 25-degree increments from 150-450 degrees
Digital timer from 1 minute to 90 minutes with an auto shut off after elapsed time
Features 9 levels or browning with a countdown timer
Dimensions are 20.50 inches wide x 14.75 inches high x 10.5 inches deep

Dimensions:: 20.50 X 14.75 X 10.50
Materials:: METAL, PLASTIC, & ELECTRONIC
Model No:: FBC213

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Product Review Disclosure and Guidelines
Overall Rating: 3.7
Most Helpful Reviews

Fire Hazard

SUMMARY: KRUPS FBC213: Controls seized, would not turn off unless unplugged. Customer service is worse than useless. Do not buy. DETAILS: Received a KRUPS FBC213 Toaster Oven as a wedding gift. Upon first use to toast some bread, the display showed unintelligible characters, and would not shut off by pressing the round Start/Stop button; only way to turn it off was to unplug it. I called Krups customer service, and they requested that I ship it to their New York repair facility at my own expense, which I did. I had kept all the original packing, thankfully, and sent it back to them with all padding and packaging in place (keep this in mind below...). Took longer than eight weeks to repair, during which time I called the repair facility several times to find out a status. All I was able to get was a recording that said "We are experiencing longer than expected repair times due to an influx of repairs and warranty claims. Please call back." After more than two months, we received the toaster oven back. They had shipped it with NO internal packing (see my packing comments above), and the tray inside the toaster oven, which was not secured down like it should have been with the original packaging, bounced around during shipping and shattered one of the elements. I called Krups right away and they again required that I ship back at my own expense for repair. I argued, asking that they simply send me a new one, and they said they only do that on the third warranty claim. I acquiesced and shipped the unit back. After six weeks I received the unit again. First attempt at toasting resulted in the original problem (gibberish on the LCD display and inability to shut off other than unplugging). I called customer service again, and they sent me a return shipping label (I didn't have to pay for shipping this time!) and said they would send me a new unit. Received the new unit and used it ~2 per week for the past two months. Today, same problem occurred: gibberish on the LCD display, and could only shut unit off by unplugging. Told my wife I was going to write a review warning others, then throw this thing in the trash. Glad I kept my original, dial operated Black & Decker unit! To conclude, this KRUPS toaster oven clearly has a dangerous defect (confirmed by other, similar reviews to this one). Please avoid, as it is truly a fire hazard. Hope this has been helpful.

thxman1 from Chicago, IL, Apr 17, 2011

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Most Recent Reviews

mitzy1im

I bought this unit about a year and half ago and just like in the reviews...I used it a couple of times and it would not shut off unless unplugged and it shows gibberish on the display. I don’t think it is a safe unit and would not recommend to anyone. Totally disappointed at Krups!

How did the color on site compare with the actual product? ok

Please tell us about the quality of the product. Terrible!

How accurate was the on site description of the product? Looks as in the picture.

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mitzy1im from NY, Jan 23, 2012

0

0

Best Toaster Oven Ever

This was our second Krups Toasted Oven. The radiant heat cooks everything perfectly. Controls are simple and accurate. It will cook virtually anything. Oven size inside is bigger than it looks. The oven top is perfect for heating plates, but the oven itself does not really get very hot or retain heat when finished. The first oven was used so much it finally died after 5 years of constant use.

Did the color match the color displayed onsite? yes

How is the quality of the product? Excellent

Did the description onsite accurately describe the product? Yes

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frijoletex from Dallas, TX, Jun 23, 2011

0

0

Heavy Duty Counter Oven

We got this as a multipurpose toaster/oven because we had an older model that worked great for many years. The convection and regular oven feature work very well due to the multiple heating elements. It saves turning on the oven to heat anything from pizza (small) to partially cooked breads. Very even heat throughout the cooking process. The toaster feature is not as great as we wanted, but still more than acceptable. None of the racks are attached to the door so they must be manually pulled out and get very hot. In addition, if you select a toast level too low, there is a problem getting the toast darker. The problem is due to the unique and clever way that the heater come on. The top and bottom elements alternate which results in a very even toast. Unfortunately, if you restart the toast process, the first heater that comes on might not be the one that you want resulting in one side on the toast getting too done. In spite of that, generally, this is a very good overall appliance.

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joeboston73 from Boston, MA, Mar 8, 2011

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0

Poor Quality

I had this about 1.5 years; the on/off button was not working. We sent it to the repair shop due to my husband loves this oven. Then, we got a quote that the two replacement parts would cost about $200. We have to give up and to get a new one which will not be this one. Very disappointing.

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qyin from Maryland, Feb 17, 2011

0

0

oven performance

this the second toster oven by krups I have purchased during the last 10 years. Evidently I must be satisfied.

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tosteroven from Williamsburg, VA, Aug 27, 2010

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Related Categories

Brand : Krups, Toasters Ovens
Category : Convection Ovens, Toasters Ovens
Category : Toaster Ovens, Toasters Ovens
Brand : Krups, Appliances
Category : Convection Ovens, Appliances
Category : Toaster Ovens, Appliances

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