This sleek brass soap dispenser is a great accessory for the kitchen or washroom at either your home or office. Available in nickel, chrome, and oil-rubbed bronze finishes, this piece is sure to match almost any decorative theme it meets....more
This is a beautiful product, but the narrow tube that keeps popping off of the pump. I'm on my 2nd broken one, and I hesitate to spend any more time getting it replaced yet again.
Unfortunately, it is not interchangeable with anything else I can find .. Grrrr.
How did the color on site compare with the actual product? great
Please tell us about the quality of the product. bad
How accurate was the on site description of the product? good
very nice soap dispenser, looks great. I had this for about 8 months and the plastic bottle broke off at the top where it screws in. I googled Kraus, sent them an email and all I had to do is give them the Overstock order number and they are sending me another bottle for free. PS - they responded to my email in less than 24 hours! I asked them if I could purchase a 2nd bottle and they said they would send me 2 for free. Now, that is excellent service, couldn't be more pleased. NOTE - I rarely write reviews but purchase alot of items strictly based on reviews, figured I had to pass this on to anyone thinking of purchasing this!
Did the color match the color displayed onsite? yes
How is the quality of the product? very good
Did the description onsite accurately describe the product? yes
BE SURE to READ the hole dimension before ordering, unless you have the appropriate tools! This was actually too large for the pre-cut hole in our stainless steel sink. We were going to return it, but because I didn't read closely the information about the dimension clearly stated on the site, we would have had to pay for return shipping. For such an inexpensive item, it wasn't worth the trouble. Instead, my hubby was able to enlarge the hole with an appropriate drill from a friend, and it worked. It matches our Kraus faucet, and works easily. We use it for liquid hand soap, since we have an ornamental vinegar/oil bottle for liquid detergent. It could be used for either.
Beautiful and weighty, not a tinny pieced of junk. We had an issue after 1.5 yrs and a quick phone call to customer service (yes quick, no long waits, I was immediately connected with Spencer who reassured me they would immediately send me out a replacement.
Another bonus was Spencer was very nice and eager to keep his customer happy and obviously from the good ole' USA! Sooo refreshing to not hear a thick foreign accent or worse yet a condescending "know it all" with a heavy accent!
As a side note I also bought the Kraus 30" undermount SS sink and it was one of the best decorating decisions I have ever made! Stunning!
Thank you Kraus & keep up the good work & service!
I purchased this dispenser to replace the one provided with a new faucet I installed within the last year. I disposed of the original one no longer working, and installed the new Kraus dispenser, which is of a much higher quality than the prior one, which was made primarily of plastic. So far, the new one is performing flawlessly. I noticed also that the threaded shank that goes thru the counter top appears more than long enough to fit thru a thicker granite counter. I have solid surface counters, which are thinner, but had noticed this complaint about some of the other brands of soap dispensers sold.
This soap dispenser does not work for long. The pump gets clogged up and is difficult to clean. The hole is not standard, so I cannot just go to a hardware store to replace it. I am only purchasing another one because I do not want to look at the broken dispenser attached to my sink anymore.
Can this dispenser be installed in granite counter tops that are 1 and 3/8 in thick?723cocoa on May 19, 2013Please enter a valid question.Answer This Question
Hello 723cocoa, Yes the Kraus Solid Brass Soap Dispenser can be installed in granite counter tops that are 1 and 3/8 in thick. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on May 23, 2013
I need to know how long it is from where the base sets on counter top to bottom of threads. I have read several reviews of other pumps saying it was not long enough to go through granite. Thanks!ericawolfe on Aug 16, 2012Please enter a valid question.Answer This Question
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