It is easy to overlook though it has been mentioned...the head is relatively lightweight chromed plastic. The rest of the faucet seems well built and very good value for price, but the head explains why it is so cheap.
Did the color match the color displayed onsite? Yes
How is the quality of the product? Good
Did the description onsite accurately describe the product? No.
I really liked the look and functionality of this faucet when I purchased it. However, fast forward 1 year and the unit is now leaking from the 'black' corded section. I'm now on the search for another faucet, but I'll be going with a different model.
My installer was very pleased with the quality of this faucet, and surprised at the good deal we got on it. We liked it very much too until about a year after it was installed. First the switch on it that controlled whether it sprayed failed. Then the rubber cover for that switch kept coming out. Next all the guts in the spigot fell out while spraying down dirty pots with hot water. Since the internal parts are all soft plastic, I guess they just couldn't manage the force of hot water. It still functions but there is no controlled diffusion and no spray capability. Needless to say, I'm not happy.
How did the color on site compare with the actual product? perfect
Please tell us about the quality of the product. Feels heavy, looks like quality. Failed after one year.
How accurate was the on site description of the product? perfect
For the way it looks, there is no better faucet for the money. Practically, the brass connector that fits under the sink is small and not nearly as sturdy as the one on the faucet I replaced. Other reviewers mention that the downspout tilts back toward the rear of the sink. This really is a problem in the design. I suspect that's why it's on overstock. You get what you pay for, though, I've learned.
I love my faucet..I bought the deep stainless Kraus sink and faucet a few months ago and love the look and functionality of it ..It's easy to use..and works well with large pots and baking pans...Lovei it!
How did the color on site compare with the actual product? perfect.
Please tell us about the quality of the product. It looks much more expensive than I paid
How accurate was the on site description of the product? very accurate
Would you recommend this to a friend? Yes
from Fort Collins Colorado,
Mar 14, 2012
I did a kitchen remodel in my last house and purchased this faucet. Then when I moved I had to replace the faucet in the new house immediately because I just couldn't use anything else any more. The first time I bought the faucet the head got stuck on spray mode but I contacted Kraus and they replaced it with no questions asked and many apologies. With my second purchase it appears that they changed the button action on the faucet head a little so this shouldn't be a problem this time. The only bad thing I can say about it is that some of the chrome finish is actually plastic and feels a little cheap but it still looks great and holds up well.
I bought this faucet in 2009 (it's 2014 now). I've encountered my first problem after moving into my 3rd house with this same faucet. I need a new cartridge. Not bad after 4 installs. I called Kraus to order a cartridge and found out that they have a lifetime warranty and will be sending it for free. No shipping costs, no fees! Amazing customer service! I think the fact that I'm installing it into my third house speaks for itself as to how much I love, love, love this faucet!!!
The button/ spring that switches from sprayer to the normal water dispensing is broken and drips out the faucet nozzel. Can I replace just the bottom section of this faucet? Is this part of the limited lifetime warranty?debbie7333 on Jun 20, 2014Please enter a valid question.Answer This Question
Hello debbie7333, thank you for your inquiry; you will be contacted by Customer Care.overstockcustomercare1 on Jul 7, 2014
Hello janice52, I will have Customer Care contact you right away. Thank you for shopping with us. overstockcustomercare1 on Feb 26, 2014
Can you tell me the overall weight of this faucet? trying to compare to a similar one which only has a one year warranty.rehaber8 on Aug 13, 2013Please enter a valid question.Answer This Question
Thank you for contacting us rehaber8. The weight is 7 pounds. Please let us know if you have any further questions.overstockcustomercare1 on Aug 18, 2013
Several reviews say the spray head is plastic coated with chrome. Is this correct?ryansgirlyin on Jul 15, 2013Please enter a valid question.Answer This Question
Hello ryansgirlyin, That is correct, the spray head is plastic and has a chrome finish. Thank you for your inquiry.overstockcustomercare1 on Jul 16, 2013
I have had this faucet for at least two years an I love it every time I use it. It is good looking and very functional.trebor44 on Jul 17, 2013
It is plastic. I've had mine under a year and the light doesn't work anymoreamare on Jul 19, 2013
How do I replace the spray head? I have this faucet installed, however the spray head quit working immediately after first use and is stuck in the spray position.desv on Feb 23, 2013Please enter a valid question.Answer This Question
Call Kraus. They have a lifetime warranty. They'll send you parts at no cost (not even shipping!)honeybeekelley on Jan 23, 2014
hello I wonder if the key has three hoses. one for cold water, one for warm water and one for filtered water. if not, please tell me another option of faucet like this
thanksadrianvaldovinos on Feb 5, 2013Please enter a valid question.Answer This Question
Thanks for your interest, this would all depend on how your water filter is hooked up, not necessarily the faucet it self. We dont offer a faucet with 3 key hoses. overstockcustomercare1 on Feb 7, 2013
What does limited lifetime warranty mean? While pushing spray button on spray head the entire component feel apart from the faucet. Attempted to reassemble but it continues to fall apart. Need to repair but not sure if I need to buy entire new spray component or is this covered under warranty.
Thanks!janetlcpt on Dec 28, 2012Please enter a valid question.Answer This Question
The spray button fell out of mine but the manufacturer replaced the spray head quickly and with no hassle. Then it happened again. When we move out and rent our house out, I guess we'll have to replace the faucet so we don't have to mess with the aggravation when we get tenants. Not happy!kitchenkate on Dec 30, 2012
Is there something on the faucet that would make it not get hot? My pressure is fine, but I can't get enough hot water out.
It was installed by a licensed plumber and he can't figure out why it won't get hot either.bbtex on Nov 28, 2012Please enter a valid question.Answer This Question
I have already install in the stone a conventional 3 holes faucet. Can I install a stainles steel plate below this faucet? some of this kind of faucet already brings this plate> Does this one has it? on May 6, 2012Please enter a valid question.Answer This Question
Does not come with a plate, but I would think you could easily install one.sagangc on Dec 27, 2012
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