I bought this because the price seemed good, the stainless steel would hold up better under our acidic well water and the sleek functionality. The unit is solid stainless steel and workmanship is great - until you get to the hose connecting the spray head. Why a company that makes a solid stainless steel faucet would skimp on the hose is a mystery. It should be a braided SS hose. The nylon one kinks when using the spray handle, thus cutting off the water flow. You have to hold the hose end out with your other hand to prevent it from kinding right where it attaches to the handle. We liked the style and construction, but functionally it's a bit compromised because of the nylon hose.
I purchased this faucet for my newly remodeled kitchen and placed it in a rather prominent place of the peninsula. It is an eye-catcher for whomever enters the room. I could not be happier with it. The feel is that of strength, quality and durability. Its multi-function flow/spray pull-out head makes rinsing a jiffy. Also, the water jet is very powerful, conserving water usage, and you will need to remember not to turn on the faucet all the way, or risk spraying more things that you planned. I love the feature that allows you to leave the temperature settings at a level that you are comfortable with, without having to adjust it every time you turn the faucet on. I did not install the faucet myself, but the plumber did not struggle withl it. It must have been easy installation. The appearance of the unit is very sleek and ergonomic. I truly love it. It adds a quality touch to my newly remodeled kitchen. I definitely recommend this faucet, for its looks, quality, and function. It's a deal. Keep it up, Big O. Thank you
This was the second faucet I bought; the first one I returned because it was so tall. This one is perfect! It is sturdy and made of highest quality materials. I like its simple design and the pull-out spray. I have been using it for a couple of months, and I'm as happy as can be with my choice!
I have had this faucet in my kitchen for 4-1/2 years and am about to purchase a second one for a home we are redoing and will move into. I have been extremely happy with the faucet. It looks and works as good as when I first bought it.
Bought this faucet in 2008, and it has worked like a champ and has looked beautiful. Discovered a leak, however, in the sprayer hose recently (Nov. 2011) and would have given a four-star rating if it had not been for the exceptional service I received from Kraus USA--who told me there is a Lifetime guarantee--and happily agreed to send me a new hose at no cost. So, knowing that nothing lasts forever, you get a great faucet that is backed up by the manufacturer.
How did the color on site compare with the actual product? Has more of a brushed finish
Please tell us about the quality of the product. Exceptional Quality
How accurate was the on site description of the product? Accurate
My contracter has been delayed so my sink and faucet have not been installed. I was very impressed with the time of delivery and how the units were packed. They look beautiful. Much better than the ones looked in the stores.
How did the color on site compare with the actual product? looks great...have not had installed yet
Please tell us about the quality of the product. have not tried it yet but it looks great
How accurate was the on site description of the product? excellent
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