My faucet has leaked since installing day 1. The company customer service rep told be they would send me a replacement but then didn't follow through. I bought mine in August 2010 and wish I had posted here before the other two customers who posted in Sept & Oct about leaks bought theirs. I love the way it looks but it ruins the asthetic of my beautiful glass vessel bowl. HOPEFULLY Karus will make it right and send me one that doesn't leak.
After installing this faucet I have had nothing but problems with water leaking up through the ceramic valve. It is a sharp looking faucet but if you want to sleep at night and avoid worrying about it leaking, I would take my chances else where. Best of luck.
Great faucet for a vessel. However, 1 of the 2 I ordered, had a cracked part inside (after owning now for 2 years). My local plumber didn't have parts, so went to the factory. They were great at providing a replacement part, within 7 days, at no cost. Still love both of these in my master bath. Great for a contemporary or transitional style bathroom.
How did the color on site compare with the actual product? accurate
Please tell us about the quality of the product. good
How accurate was the on site description of the product? accurate
I have ordered several products throught Overstock.com including a Krause vessel faucet in a brushed nickel finish and have always been very happy with the products I received. Unfortunately, this particular vessel faucet in the rub oil bronze finish did not meet my expectations. The faucet itself is very stylish and beautiful but the finish is closer to a shiny copper/bronze finish and I expected a deep brown rub oil finish. It did not match any other fixture I have in a rub oil bronze finish so I returned this item. Dissappointed because I loved the style. Overstock made the return very easy and did not charge me a restocking fee so I was very happy that I did not have to pay money for a product I could not use. I am so happy with Overstock's return policy that I ordered another rub oil bronze finish faucet that is on it's way!
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