The product is beautiful with the vessel sink we purchased, however the finish rubbed off and now I am trying to deal with the factory.
- How did the color on site compare with the actual product? Not as dark, and rubbed off
- Please tell us about the quality of the product. Every thing but the finish was good
- How accurate was the on site description of the product? Good
Great faucet for a vessel. However, 1 of the 2 I ordered, had a cracked part inside (after owning now for 2 years). My local plumber didn't have parts, so went to the factory. They were great at providing a replacement part, within 7 days, at no cost. Still love both of these in my master bath. Great for a contemporary or transitional style bathroom.
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? accurate
I have ordered several products throught Overstock.com including a Krause vessel faucet in a brushed nickel finish and have always been very happy with the products I received. Unfortunately, this particular vessel faucet in the rub oil bronze finish did not meet my expectations. The faucet itself is very stylish and beautiful but the finish is closer to a shiny copper/bronze finish and I expected a deep brown rub oil finish. It did not match any other fixture I have in a rub oil bronze finish so I returned this item. Dissappointed because I loved the style. Overstock made the return very easy and did not charge me a restocking fee so I was very happy that I did not have to pay money for a product I could not use. I am so happy with Overstock's return policy that I ordered another rub oil bronze finish faucet that is on it's way!
Just received these facuets yesterday (ordered two as for a double vanity), and they look awesome! I'm so happy with how nice they are...and they were packaged very well! They were very easy to install. Can't attest to leaking or anything since they were just put on, but overall first impression is AWESOME! As of right now, I would definitely recomend them to someone, and order them again if I needed.
I got this faucet several months ago and we've just recently installed it. My GC put left the water just running a bit over night to check the drain, and the next day, the water damage was due to the faucet leakage!!! It runs all over the place...I'm out of luck since the purchase was so long ago!!
Before I recently read some reviews about leaky faucets I thought maybe mine was just defective but now I am wondering if it's the product. My faucet leaked underneath the sink from one of the hoses for a couple of weeks and now my new cabinet is warped.
My faucet has leaked since installing day 1. The company customer service rep told be they would send me a replacement but then didn't follow through. I bought mine in August 2010 and wish I had posted here before the other two customers who posted in Sept & Oct about leaks bought theirs. I love the way it looks but it ruins the asthetic of my beautiful glass vessel bowl. HOPEFULLY Karus will make it right and send me one that doesn't leak.