Give your kitchen a sleek and modern look with this Kraus chrome kitchen faucet. Made of solid brass and finished with triple-plated chrome, durability is a given. This faucet also features a swivel spout and a pre-rinse spray nozzle....more
I'm pretty well competent in doing plumbing, electrical, construction, you name it. Bought the faucet as price wise it looked a great buy compared to the local home stores as the price was about the same as a standard name faucet set.
Upon arrival the faucet is impressive. The lower section is quite heavy and looks well made. The sprayer retainer has a couple of set screws to hold in a plastic guide for the thing to pivot on. The upper portion is a heavy chrome spring (chrome finish faucet) with a standard looking flex hose run in the middle of it. The sprayer head is very heavy with a good feel to the handle and has a loop that flips over the top of the handle to hold the sprayer on if you want to wash veg etc. without having to hold the handle down to get the spray. Whole thing is very commercial looking.
The little flip handle at the end of the faucet allows you to divert the water. You can have both the sprayer and the faucet going at the same time or you can turn the little handle piece at the end of the faucet and gradually turn the water off on the faucet side so only the sprayer works.
Flow wise it seems plenty to me. We have good water pressure in our home so don't know if that makes a difference, but the sprayer and faucet run a good jet of water that seems plenty powerful for what we need. Any more and I would think that the water would be hitting whatever you are spraying and splashing everywhere. Still might as it is now.
Main control is the handle on the side down low. With the handle tilted out from the faucet the water turns on. Takes a bit of getting used to not to pull it too far and have the water full on. Does not take much range of motion to do. Feels solid and not flimsy. Straight up is cold and if you turn the handle towards you is hot. Turns (going off memory now) approx 90 degrees from straight up. So, worked well for us as we were concerned with the range of motion of some faucets we looked at and felt they would hit the back splash and so we'd have to turn the control more towards the sink to clear. Not a problem with this one as the range of motion puts all action out toward the sink. Hope that makes sense. Both the facet spout and sprayer both pivot so you can put the water where you need.
Issues. Not been in that long so longevity I don't feel I can comment on. We felt, for the price, we could install it, use it and if it had a problem that was not in warranty then we were not out any more than a regular faucet. Looked at a Kohler that was approx the same as this one (had a arched tube instead of a spring and a standard looking pull out sprayer hose with a really nice head on it) that was $1000! Felt this was quite a bargain then!
Instructions. I'm pretty handy. The instructions are a little vague. Connection of the hot and cold lines - when they are talking about left and right on connection lay the faucet assembly down with the main controller facing the right. The hose connections are angled, but one is more to the left than the other and this is how I hooked it and it works correctly. Turn to the red position on the main controller and the hot water comes on.
There are two rubber washers in the kit. Might have missed where they go as all you get is an expaneded view picture, but looked to see and did not really see where they go. I finally (and perhaps not correctly) put one on the connection of the flex pipe with the spring around it to the main unit as it looked like it needed some seal there. Also, maybe need to take a better look, but could not decide which way the spray retainer should be sitting. The retainer is cupped on one side and flat on the other. With it installed with the flat surface up the connection for the spring hose is easy to get too, but then the spring just slides around and can twist at an angle. With it flipped the other way with the cup part up the hose connection is pretty difficult to get in and tighten, but the spring then sits in the cup and is held in place. That is how we have it installed now.
Last is a comment on mounting. Instructions are clear enough, but it would have been nice to have something that looked a little more sturdy. Perhaps a threaded collar made on to the base, in a diameter to fit a standard faucet hole, that would slide through the sink or counter and then a retaining washer and nut that could be tightened on so that you had a wider load spread and perhaps less chance of movement within the mount hole. The soap dispenser we bought looks more sturdy of a mount. What the faucet comes with is a threaded hole at the bottom that a 3/8 or so stud mounts in. This and the hoses slip through the hole and then a horseshoe metal retainer (to allow the hoses to pass through) and a rubber seal are what retains everything. You just tighten a small 7/16 wrench nut on it. With the weight of this thing it just seems like it could have been designed more stable. I tightened it as much as I dare (mounting in silestone counter) and it does not move or wabble, but wonder about maybe having to go back in down the road to retighten. Just seems a flimsy mount compared to what it could be. Might be fine though. Hose connections - simple enough, they screw to your hot and cold pipe connections. Only issue I had was the flex lines that come with the faucet were too short. Had to go buy some hoses to extend the length to reach the lines.
Guess last word of caution is that this thing is HEAVY! If you are mounting to a sink itself and the gauge is not thick enough you may have issues. Nothing to support this, but just a feeling. Hope that helps. NOTE: so far I'd recommend, but again has not been in long so no longevity comment. Feels pretty sturdy, metal for the spray head, metal base etc. Looks great for the price.
OMG, this thing is fantastic! I saw one just like it for $3,200 at a designer showroom. Then I saw this and read alll the positive reviews so I bought it. It came two days later! This faucet was heavy and quality just like the one in the showroom. I had a plumber install since I saved so much on the purchase and he was super impressed with the quality. Everything works great and the water pressure seems double my old one. My wife loves it and it looks fantastic in our super modern house. Maybe the best on-line purchase I have made.
Faucet appears to be already assembled however the installation instructions direct you to take it appart. Even more frustrating is that in the instructions they refer to 'part numbers and part names' but when you look at the drawing, the part numbers do not match up to the part names in the directions. Its almost as though i got installation instructions for another faucet but i didn't. They are the correct. I am thinking of just installing it with common sence but the errors in the installation instructions makes me nervous. It should be a very easy installation as there is only the faucet, 2 hoses and a few washers to install. So far i am not impressed. Also, when i squeeze the sprayer, it squeeks and makes a sound as tho something inside is scratching against the chrome. The faucet seems like a '2nd' or one that didn't pass quality control. My sister has the $1000.00 version of this faucet and the difference is obvious to me. I guess you really do get what you pay for.
altho i have had so many compliments to the look of this faucet i find that the sprayer has a constant leak. i havent taken it apart to see if there is a gasket i can replace, for the price a leak isnt accecptable.
we have only been using it for 2 months and the spring is starting to fall. It looks awkward and doesn't hold the sprayer in place. small black o ring that is one the handsprayer where it is hooked into the rest comes lose everytime you take it in and out and it makes it hard to slip it in and out.
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. looks great but fell apart in less than two months
How accurate was the on site description of the product? fine
We bought this over two years ago and just sold our house. No complaints from us and a ton of compliments from our friends. We are in the process of building a new house and we just ordered one for the new kitchen.
I am writing this with the kaveat that I haven't installed it yet. I am going through a kitchen remodel. This product showed up and was very well made, heafty, and nicely packaged. I am having it installed in a few months, but it was exactly as represented on the site. Looking forward to using in my new kitchen.
Love this faucet! We have had it for three months and are so happy with our purchase. It looks amazing and makes work at the sink a pleasure. I wasn't sure if this would be too big and am glad to tell you, it's not! It's the right proportion and love all that it can do. Great purchase! Thank you Overstock
The first and most obvious thing about this faucet is that it's huge. It towers over the sink. Didn't realize how high it would stand over the sink when we bought it. Having said that everything else is great about it. The finish is perfect (we bought the chrome version) and it feels solid and heavy but not industrial. It matches wonderfully with our stainless steel apron sink. Having the dual faucet is an interesting feature but kind of redundant. The thin handle that turns the water on and off has already loosened after a few weeks of use. This is not a big deal as a quick twist tightens it.
short pot filler spout, weak pre-rinse
the pre-rinse has just a plastic disc diffusing the water from the hose, there is practically very little to no water pressure provided from it
it is weaker than virtually all of the kitchen faucet sprayer (home use) out there, weaker than even those little plastic ones in the 3rd hole of your sink or those pull out handles. The water pressure at my sink is fine, the faucet that was replaced by the Kraus had a lot more pressure (atleast 3 times more) than the Kraus's pre-rinse sprayer.
I gave my feedback to the manufacturer a while back, all they did was to tell me my expectations are wrong; instead of embracing customer feedback for future product development and improvement
I also noticed that the black plastic disc that diffuses the water into "rainfall" style in the pre-rinse sprayer is removable so I inquired about if they will ever design one with less holes, and smaller holes, thus creating more pressure. Again, they had no idea what I was talking about and basically told me to go away...
The customer service department of Kraus lacks training, courtesy, or any business sense of how customer service should be. They are also very detached from knowing their own products.
I dont believe I will be buying a Kraus product anymore. Nothing but a made-in-china brand with a German name that has nothing to do with european products.
I have a Kraus kitchen faucet that I need repair parts. What is the # for ordering parts? Thank you for your help!!luker1881 on Sep 3, 2013Please enter a valid question.Answer This Question
If you purchased this from us we might be able to get the parts for you. You would call 1-800-The-BIG-O (843-2446).
Thank you for shopping with us! overstockcustomercare1 on Sep 11, 2013
Not sure but i cannot imagine why it wouldn't.deedee893 on Mar 27, 2013
Thank you for your inquiry ambienshopp. This product has a limited lifetime warranty provided by the manufacturer. Thank you for shopping with us !overstockcustomercare1 on Apr 3, 2013
What is the return policy if this is installed and breaks or has defective parts? Am I just out of luck? I notice there is no option to purchase a warrantee.ambienshopp on Feb 9, 2013Please enter a valid question.Answer This Question
Overstock has a 30 day warranty if the product breaks or is defective and we are researching the warranty further. We will post additional information as it becomes available.overstockcustomercare1 on Feb 11, 2013
Yes, Kraus will we honor warranty if the customer purchases the product from Overstock. Briefly, all KRAUS Kitchen Faucets carry a Limited Lifetime Warranty from the original date of purchase. If a product fails due to defect in material or craftsmanship during the warranty period, KRAUS will repair or replace the items at its sole discretion. Kraus warrants its faucets to be leak and drip free during normal residential use for the full term of the warranty while product is being used in the original purchaser's residential property. overstockcustomercare1 on Feb 11, 2013
Thank you for your question. The handle has a loop that flips over the top of the handle to hold the sprayer on. You can have both the sprayer and the faucet going at the same time or you can turn the handle piece at the end of the faucet and gradually turn the water off on the faucet side so only the sprayer works.overstockcustomercare1 on Jan 18, 2013
Customer Care - In other words are you saying that NO, the sprayer does not stream???cbinger on Jan 18, 2013
Hi there, is this faucet CSA approved to be allowed to be installed in Canada? Plumbers up here won't install unless it's CSA approved.gumby351 on Aug 9, 2012Please enter a valid question.Answer This Question
I purchased the Kraus farmhouse stainless kitchen sink as well as this faucet. Is this faucet compatible/made for this sink without having to purchase separate parts for hook up?flwrchld76 on Jun 26, 2012Please enter a valid question.Answer This Question
We do not recommend using different parts to hook the item up with, but to use the ones the item comes with.overstockcustomercare1 on Jun 29, 2012
Im replacing a 3 hole mount on a SS sink. Will this work? Is there a cover place or other solution?jackhowes1 on Feb 19, 2012Please enter a valid question.Answer This Question
This is a single-hole, top-mount installation will all hardware for single mount included. You might check a home improvement store to see if they have anything to cover the remaining holes or look for a three hole application.overstockcustomercare1 on Feb 22, 2012
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