You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I had never ordered plumbing form the "O" before but I am very glad I did. The faucet was exactly as portrayed on the site and the quality is very good. I am very happy with my purchase. It worked very well in the clients home to complement their vessel sink.
A large, bold faucet. Arrived on time, well packaged. One small problem, the handle had a small ding at the base, where the threads are, had to carefully rethread the handle to allow it to mount to the faucet. The install instructions were pretty laughable but any plumber should be able to install no problem. All in all a beautiful faucet, I ordered the Oil Rub Bronze finish.
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