Kohler K-T13492-4-CP Polished Chrome Kelston Rite-Temp Pressure-Balancing Bath And Shower Faucet Trim

I am returning because I think the quality is no good. I ordered through another plumbing fixtures company (more expensive) and they told me that while the brand and design are the same i.e. Kohler Kelston line, where you buy can make a difference in the quality.The fixtures you buy at a big box store or on overstock are produced to hit a certain price point and lots of parts are made more cheaply This is true!! I ordered the same product line from a plumbing specialty store, paid twice the money, but in the end am more happy with the quality (all brass, both what you see and the fixtures behind the wall). Just beware of what you are buying, I thought I scored this great deal but was disappointed when I realized that there is no such thing as a free lunch. In the end, I returned the overstock version because I did not want to install a cheaper version and risk failure and all the associated costs.

• How did the color on site compare with the actual product? Good
• Please tell us about the quality of the product. About half plastic!!!
• How accurate was the on site description of the product? Poor, should have included that parts (even some you can see) are made of plastic

I've come to realize that there is at least a 50% markup just for the name. Yes, it was cheap so I didn't expect the highest of quality, but there are other newer manufacturers that for the same price you can get a faucet that is at least made of metal.

• Did the color match the color displayed onsite? yes
• How is the quality of the product? poor
• Did the description onsite accurately describe the product? Not really