The picture looks likes the one I have in my bathroom, so I shelled out the +$XXX for it because the one I have is damaged. I figured if I got the same exact one, the holes would match up etc . and it would be easier to install. Overstock decided they were going to send me a similar one instead of the one pictured. I noticed that as soon as I opened the box, but did not make that big a deal over it. After installing it, the hand shower did not fit in the holder, so I took the slider apart and modified it with parts from the old one so the hand shower would fit . After over an hour of work, it was finally up. Extremely disappointed in Overstock for sending an incorrect item. I know I could have exchanged it, but I had to finish the bathroom and move on to the next job, so I had no time to send it back and wait for another one.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Kohler is steadily going downhill. The number of plastic parts is greater than the metal ones. Even the screws are garbage
- How accurate was the on site description of the product? NOT ACCURATE AT ALL