The blender is a great design. Because it was refurbished though it came with paint and finish scratches and a small dent on the top. I believe this happened in shipping because it was packed very poorly for such a heavy item (25 lbs). There was no packing styrofoam on the top of box. It was moving all around in the box and you know how UPS treats boxes.
My old Kitchenaid stand mixer gave up the ghost just after the holidays. I ordered a new one from a competitor of Overstock, but it was defective - the head wouldn't lock down. So I decided to try the refurbished one from Overstock. It arrived in perfect condition. It looks just like new! It works perfectly, and the head locks down! Good thing too - I have 50 dinner rolls to make on Wednesday, and this baby is going to make that job a breeze! Thanks for getting it to me quickly! A kitchen is naked without one of these wonderful tools.
I used my new mixer right away! It was pretty and perfect right out of the box. Would never be able to tell it is a refurb. I bake cakes, cookies, pies etc regularly. I was tired of using my little hand mixer. This mixer makes my baking easy and fun again!
This mixer, although refurbished, is perfect in every way for the Christmas gift my son and his girlfriend wanted. They picked the color and the rest was a breeze. I love dealing with Overstock. They ship fast, the price is right and your purchase is protected by google!
I was a little nervous ordering the refurbished item unseen. It was shipped really quickly, which was awesome. When I opened the package, the Kitchenaid looked just like new. I've used it a few times in the first few weeks and I'm really pleased. I'll definitely feel more confident in a refurbished product from overstock.com in the future.