I thought this was a great deal on an awesome appliance, and was not too concerned with the "Refurbished" notation in the title after reading the "detailed explanation". I knew it was used, but i was not expecting to receive a box that was literally falling apart and parts to the mixer absently thrown inside and left to fall about and scrape up the actual mixer. I was not expecting to get something with paint chips, dings, and scratches, not to mention the front fold up piece where other attachments go to literally have fallen off entirely. In it's defense, the mixer does function fine and as expected, and arrived in a timely fashion. I was just very upset by the excess of cosmetic issues and feel like there should have been some sort of warning prior to purchase. I have since and will continue to order items from Overstock.com, however I will NEVER again buy anything labeled as Refurbished.
A great buy!!! The only way yoou can tell it is a refurbished product is the labeling on yhe box. The mixer looks and operates just like a new one. Also, the price was half of what a new one sells for. The 5-quart Pro 5 Plus mixer is a real work horse. It is a quality built product that should last a long time. The black finish with stailess steel bowl looks beautiful. I keep it sitting on my kitchen couner top. It matches my stainless and black kitchen appliances wonderfully. I spent a few dollars and bought a flex-edge flat beater. It is great when makimg cheese straws and cookie doughs. The 5-quart Pro 5 Plus mixer uses the same flat beaters and wire whisks that the 6-quart Pro mixer uses. Also uses the same pouring shield. The user / operator manual is very well written and a great help for selecting the correct speeds and mixing times. It also has a numer of recipes and guides for making breads, yeast rolls and pie dough. My Pro 5 Plus gets the job done in about half the time of my 30 year old tilt back it replaces. I am very happy with my purchase...
- How did the color on site compare with the actual product? exact
- Please tell us about the quality of the product. well built using top notch materials, powerful motor and all metal gears, excellent finish,
- How accurate was the on site description of the product? exact
Purchased for my daughter the baker. She is very happy with the mixer. She has used it for making pizza dough and it worked fine. The only negative is the bowl is difficult to put in place.
- How did the color on site compare with the actual product? True
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? good
I was hesitant, at first, to purchase a refurbished item, but I am very glad I did. The product arrived in perfect condition and works like a charm. I couldn't be more pleased. I would recommend that anyone who is looking for a more expensive Kitchen Aid mixer consider this route.
Product arrived later than thought, but worth the wait of a few days. Customer service was helpful and took care of matters with a discount voucher. The product was as described and in working condition. Really liked the idea that I was able to purchase a extended warranty for my product for a peace of mind. Will purchase more products from Overstock.
I was surprised how much larger this was than my old 5 quart mixer. All the attachments except the bowl, beaters etc. fitted perfectly. That would be the meat grinder and ice cream maker, to name a few. Very pleased with this purchase.