I purchased this coffee pot in March of 2013. It was a great coffee pot. till about 2 months ago when the coffee door would pop open randomly while brewing coffee. Then about a month ago it started popping open every morning while making coffee. For almost $XX dollars it needs to last longer than a year and a couple of months.
We bought this coffee maker several weeks ago so we have had time to evaluate it. It is very easy to use,and the coffee is as good as ant coffee house we did try their recommendation for the amount of grounds to use and had to cut back about 1/3 to suit our taste.
We love our Kitchenaid coffee maker. This is the only 14 cup maker we have found, plus the carafe allows you to pour without spilling the coffee. For years, we used another brand and the coffee maker made good coffee; however, the carafe was made so that you could not pour from it without spilling the coffee. I have not had that problem with Kitchenaid. Love it!
All of the coffee makers have bad reviews and I could not find one with better reviews than this one.
My Melitta grind-and-brew was falling apart so I needed a coffee maker.
This one makes pretty good coffee after I figure out the grind level on my grinder.
And it is simple to operate.
But there are some stupidity build in.
First of all the tank lid does not stand up. Filling from the carafe takes more water because lid does not allow to pour all of the water by being in the way.
Setting 1-4 cups takes more steps than necessary. They should have just put one button for this feature. Yet it takes to push menu few times and then to push + or - and then "set". Why? Why not just push "set" if I am already on the menu.
The carafe in the picture is from the insulated carafe in the 12 cup model if you look at the parts breakdown picture it shows a glass carafe. Which is correct?bigjohn5 on Dec 4, 2013Please enter a valid question.Answer This Question
Hi bigjohn5, this product comes with the glass carafe and not the insulated metal version. We apologize for the confusion. Thanks for shopping with us. overstockcustomercare1 on Dec 4, 2013
is the brew temp at least 200 degrees and how hard is it to cleandesi69 on Oct 24, 2013Please enter a valid question.Answer This Question
Hello desi69, The KitchenAid KCM1402OB Onyx Black 14-cup Coffee Maker is easy to clean and has at lease up to 200 degree. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Nov 1, 2013
What size cup does it brew? 3.7oz, 4oz, 5oz? or total carafe ounces. And, yes I know a NORMAL cup is 8oz. That does not apply to coffee maker cupsdawnabyrd on Aug 22, 2013Please enter a valid question.Answer This Question
Hello dawnabyrd, I'm sorry, I don't have an answer for you since the amount of ounces the water tank holds is not specified anywhere. All measurements are only specified in cups only. Thank you for shopping with us.overstockcustomercare1 on Aug 22, 2013
Hello heiny, Coffee Maker with Glass Carafe. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Aug 9, 2013
I own a similar brewer with a SS carafe. I would like to know how to obtain a new water filter for the reservoir tank. Can anyone help?naelc on Feb 8, 2013Please enter a valid question.Answer This Question
I will send contact information to you through the customer service team.overstockcustomercare1 on Feb 11, 2013
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